COURSE DESCRIPTION
In-depth study of management issues relating to service and quality assurance in the service industry. Examines service linkages to marketing operations and human resources.
COURSE OBJECTIVES
At the conclusion of this course, students will be able to:
- Understand and apply the principles of Quality Service . . .
Please login to view course description, objectives and syllabi
Course Features
- Lectures 0
- Quizzes 0
- Duration Lifetime access
- Skill level All levels
- Language English
- Students 0
- Assessments Yes
