General Information The template

Professor Information

Instructor Profile Picture

Instructor

Margie K La Belle

Office

call for appointment

phone

305-510-2070 305-308-3096

Office Hours

By Appointment or before or after class

Office Info.

The office for Hospitality Management at MMC is in the SASC center room 428.  Advisor= 305-348-4427 ,Nathan Dodge =305-919-4500

Course Description and Purpose

HFT 1000 Introduction to Hospitality and Tourism Management (3). HFT 1000 is a survey course providing an overview of the industry, its history, problems, and general operating procedures. Operating executives from the fields of hotel, restaurant, foodservice, travel, and tourism will be featured periodically. This course will also place emphasis on the students having global awareness of all domestic, international, and intercultural issues, trends and systems that shape and enhance our ability to conduct business in a global environment.


Course Objectives

B.Sc.HM graduates of the Chaplin School of Hospitality and Tourism Management will attain a general knowledge of the concepts and tools of basic procedures and receive a comprehensive overview of this fascinating global career.


COURSE OBJECTIVES:

  • To acquaint the student with the dimensions and scope of this global industry including travel trends and research, while also exploring and differentiating the many career opportunities available both in western and non-western cultures.
  • To provide the student with current industry language and terms including: global terms and concepts that constantly are interchanged and incorporated within the international tourism and service industry. (e.g.) most of the global travel industries use field names to designate their airport of choice. Do you ever wonder what the Miami International Airports’ field name is when conducting business?
  • To have the student become aware of body language and its’ importance to understanding customer service concepts and understanding cultural body language in its’ content to being successful in conducting Hospitality business.
  • To accustom the student with current interviewing techniques both domestic and international. In addition, to be aware of the terms used globally. (e.g.) What is a CV?  What is a Resume’?  What is the difference if any?
  • To foster awareness to the student regarding current hospitality & tourism trends both western and non-western cultures, while exploring and diagnosing the industry’s fascinating future in this new millennium. Do you ever wonder how the new technology has affect our business and industry? 


  • To illustrate to the student the size and make up of all the  countless venues associate with the industry, not just hotels and restaurants. And identify advantages and disadvantages of a career in   this fascinating global hospitality industry.


Important Information

Policies

Please review the FIU's Policies webpage. The policies webpage contains essential information regarding guidelines relevant to all courses at FIU, as well as additional information about acceptable netiquette for online courses. For additional information, please visit FIU's Policy and Procedure Library.

As a member of the FIU community you are expected to be knowledgeable about the behavioral expectations set forth in the FIU Student Conduct and Honor Code.

Technical Requirements and Skills

One of the greatest barriers to taking an online course is a lack of basic computer literacy. By computer literacy, we mean being able to manage and organize computer files efficiently and learning to use your computer's operating system and software quickly and easily. Keep in mind that this is not a computer literacy course, but students enrolled in online courses are expected to have moderate proficiency using a computer. Please go to the What's Required webpage to find out more information on this subject.

Privacy Policy Statements for Partners and Vendors

Please visit our Technical Requirements webpage for additional information.

Accessibility and Accommodation

The Disability Resource Center collaborates with students, faculty, staff, and community members to create diverse learning environments that are usable, equitable, inclusive, and sustainable. The DRC provides FIU students with disabilities the necessary support to successfully complete their education and participate in activities available to all students. If you have a diagnosed disability and plan to utilize academic accommodations, please contact the Center at 305-348-3532 or visit them at the Graham Center GC 190.

For additional assistance please contact FIU's Disability Resource Center.

Web Accessibility Statements for Partners and Vendors 

Please visit our ADA Compliance webpage for additional information about accessibility involving the tools used in this course.

Academic Misconduct Statement

Florida International University is a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas, and community service. All students should respect the right of others to have an equitable opportunity to learn and honestly demonstrate the quality of their learning. Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates respect for themselves, their fellow students, and the educational mission of the University. All students are deemed by the University to understand that if they are found responsible for academic misconduct, they will be subject to the Academic Misconduct procedures and sanctions, as outlined in the Student Conduct and Honor Code. Academic Misconduct includes:

 Cheating

  • The unauthorized use of any materials, information, study aids or assistance from another person on any academic assignment or exercise, unless explicitly authorized by the course Instructor; 
  • Assisting another student in the unauthorized use of any materials, information, study aids, unless explicitly authorized by the Instructor; and 
  • Having a substitute complete any academic assignment or completing an academic assignment for someone else, either paid or unpaid; and

Plagiarism

  • The deliberate use and appropriation of another are work without any indication of the source and the representation of such work as the Student's own.
  • Assisting another student in the deliberate use and appropriation of another’s work without any indication of the source and the representation of such work as the student’s own. 

Learn more about the academic integrity policies and procedures as well as student resources that can help you prepare for a successful semester.

Panthers Care & Counseling and Psychological Services (CAPS)

If you are looking for help for yourself or a fellow classmate, Panthers Care encourages you to express any concerns you may come across as it relates to any personal behavior concerns or worries you have, for the classmate’s well-being or yours; you are encouraged to share your concerns with FIU’s Panthers Care website.

Counseling and Psychological Services (CAPS) offers free and confidential help for anxiety, depression, stress, and other concerns that life brings. Professional counselors are available for same-day appointments. Don’t wait to call (305) 348-2277 to set up a time to talk or visit the online self-help portal.

Inclusivity Statement

This course will serve to embrace the diversity and inclusivity found within Florida International University. We appreciate and respect diversity, equality, equity, cooperativeness, community, and sustainability within our online courses. We are committed to the ongoing education of our students and their participation within the course regardless of gender, ethnicity, age, sexual orientation, geographical location, religion, and disability. We strive in encouraging collaboration by preparing our students to value the differences in others. At the core of our intentions is the encouragement of acceptance and appreciation of differences within our student population and community.

Copyright Statement

The following conduct is prohibited by the Student Conduct and Honor Code. Lack of familiarity with University policy is not a defense to a violation of this Code. Unless specifically noted, the intent is not a required element to establish a policy violation. The following conduct violation or any attempt to violate the Code will be used in charging all Students or Student Organizations;

Section 5 | Conduct Violations - g. Computer Misuse

  • vii. Unauthorized distribution or downloading of copyrighted materials, including but not limited to, unauthorized peer-to-peer file sharing. This is a violation whether the user is using their own personal computer or the University’s information technology system for unauthorized distributions.

Copyright Statement: The materials and content in this online course are provided solely for student use during the course. Course materials may not be shared outside of the course or with any third party without the explicit permission of the instructor or content publisher. Visit FIU Library’s Copyright Lib Guide to learn more about copyright law and restrictions.

Additional Resources:

Textbook and Course Materials

Hospitality Today: An Introduction  
title : 

Hospitality Today: An Introduction  

authors : 

Rocco M. Angelo and Andrew N. Vladimir

publisher : 
publish date : 
Textbook Date
isbn 10 : 
isbn 13 : 
notes : 
Textbook Notes
additional notes : 
Textbook Description

Expectations of This Course

ALL students are required to have an FIU email account for which they are responsible to check for communications from the Professor as well as the University.  Assignments will not be accepted after the DUE DATE, unless the Professor makes changes to the dates.

CLASS / PROFESSOR POLICIES   


  • CLASS SCHEDULE AND ATTENDANCE:

The class is scheduled to meet once a week for lecture, guest speaker presentations, discussion, and quizzes. Your attendance and active participation in class are important to the learning experience.  Each student is expected to be present at every class meeting in order to have a successful productive experience in this class.  Excused absences will be granted for medically certified conditions.  Except for unforeseen medical conditions, all excused absences will be discussed with and approved by the professor in advance. More than 2 unexcused absences will adversely affect your grade.   If a class session is missed, it is the responsibility of the student to obtain appropriate notes from another member of the class.  Attendance and participation will be factors affecting your grade and are not subject to debate. More than 2 unexcused absences will result in a 15%grade drop.  This is not an on-line course.

"Attendance is required!"

Learning can be accomplished either as an individual or as a shared experience. This course provides you with an opportunity to benefit from both approaches. The class environment is designed to encourage your active participation. Your attendance and involvement is important to us all. In order to be successful in this class and in life, you must make a commitment. Your commitment requires that you attend every class, arrive on time, be completely prepared and participate fully until the end of class

No make-up quizzes will be offered and late work assignments will not be accepted.  Each student MUST do his or her own work.  Duplicate efforts will subject both participants to Academic procedures and sanctions.

  • PREPARATION:

It is essential that text reading be completed prior to each class session.   Students will be prepared to discuss topics covered in the text, supplemental reading, and personal experiences in class.  Copies of Power point notes from the text can be downloaded from blackboard.  These notes are not necessarily the ones used in class lectures but can be a help in preparing for tests.


  • GUEST SPEAKERS: 

On occasion, professionals from the hospitality industry may be invited to share their real world experiences with the class.  Students are required to attend guest-lecture sessions, to dress appropriately and to conduct themselves in a manner that best represent themselves and Florida International University. Field/Inspection trips are required and will be discussed in class. TBD


  • PRESENTATION REQUIREMENTS: 

Students are expected to actively participate in the class.  A formal presentation is required as part of this course TBD in class


  • QUIZZES, PRESENTATION : 

There will be 4 or 5 ANNOUNCED quizzes given during the term. You may drop the lowest quiz. Guest speakers or lecturers for workshops are optional extra credit. You must be in

is an online course, which means most (if not all) of the course work will be conducted online. Expectations for performance in an online course are the same for a traditional course. In fact, online courses require a degree of self-motivation, self-discipline, and technology skills which can make these courses more demanding for some students.

Students are expected to:

  • review the getting started page located in the course modules;
  • introduce yourself to the class during the first week by posting a self-introduction in the appropriate discussion;
  • take the practice quiz to ensure that your computer is compatible with the learning management system, Canvas;
  • interact online with instructor and peers;
  • review and follow the course calendar and weekly outlines;
  • log in to the course X times per week;
  • respond to discussions by the due date specified. No late work will be accepted; 
  • respond to emails within X days; 
  • submit assignments by the corresponding deadline

The instructor will:

  • log in to the course X week;
  • respond to discussion postings within X days of the deadline
  • respond to emails within 24 hours
  • grade assignments within X days of the assignment deadline.

Course Detail

Course Communication

Communication in this course will take place via the Canvas Inbox. Check out the Canvas Conversations Tutorial or Canvas Guide to learn how to communicate with your instructor and peers using Announcements, Discussions, and the Inbox. I will respond to all correspondences within 24 hours.

Discussion Forums

Keep in mind that your discussion forum postings will likely be seen by other members of the course. Care should be taken when determining what to post.

Discussion Forum Expectations:

  • Provide clear guidance on the expectations and requirements
  • Available dates (unlimited or for an specific time)
  • Criteria for evaluating the originality and quality of students' comments and grade credit expected
    (Rubric is highly encouraged)
  • The expected turn-around time for feedback or grades.

order to mitigate any issues with your computer and online assessments, it is very important that you take the "Practice Quiz" from each computer you will be using to take your graded quizzes and exams. It is your responsibility to make sure your computer meets the minimum hardware requirements.

All assessments will auto-submit when (1) the timer runs out OR (2) the closing date/time is reached, whichever happens first. For example, if a quiz has a closing time of 5:00 pm but the student begins the exam at 4:55 pm, the student will only have 5 minutes to complete the quiz.

  • List all assessments (i.e. graded or practice)
  • Provide the dates and times when assessments will become available (i.e. From Monday 10:00 am – Tuesday 11:59 pm)
  • Provide assessment duration (i.e. 30 minutes, 1 hour)
  • Provide details for results
  • When will students be able to see the results (i.e. Immediately after exam, after the availability period has ended, or not at all)
  • What will they be able to see the results (i.e. Total score only, all of the questions and answers, etc.)
  • The expected turn-around time for feedback or grade.\

Assessments in this course are not compatible with mobile devices and should not be taken through a mobile phone or a tablet. If you need further assistance please contact FIU Canvas Help Team.

Assignments  

FINAL PROJECT SAMPLES FOR YOUR PEUSAL

Have your group select one of the topics presented or pick something you have always wanted to do or see. Be creative!  what's your passion, Tell the class about it!!!!

SOME EXAMPLES LISTED BELOW


  1. Love your state, country or culture. Have your group explore and research some hidden, wonderful and exciting adventures and vacation--right in your own backyard or beyond.  Hospitality is global. Present a special place or adventure your entire group likes or wishes to visit.


  1. Have your group explore some of the wonders of the world.(the original 7 wonders, the 7 wonders of the modern world, 7 natural wonders of the world or the 7 wonders of the ancient world). Travelers' visit theses places every YEAR and bring in tourism dollars annually. It's a multimillion dollar boost for the travel and tourism industry


  1. Have your group explore A.I. (artificial intelligent) and how it is influencing and affecting the travel and tourism industry today. E.g. Sophia, drones, and Robots in hotels etc. They have changed our industry tremendously and continue constantly.


  1. Virgin Galactic is a spaceflight company within the Virgin Group. It is developing commercial spacecraft and aims to provide suborbital spaceflights to space tourists and suborbital launches for space science missions. Show the class how space tourism is boldly entering the hospitality industry.  


  1. More than Magical= Disney World Orlando Florida.  One of the most visited vacation spot in the world.  Have your group explore and present on Disney's underground and activities behind the scene. How does this contribute to their overall success?


  1.  Love authentic flavors and tastes of travel?   Have your group explore some of the world’s fantastic flavors that feed your senses throughout the world. E.g., places the whole group would love to learn. Present your choices and bring some flavors of the world into class.  Have some fun and be creative.


  1.  There are so many important hospitality-meeting events around our world.  Hospitality is global. Explore one of these events; how are they coordinated, prepared and what happens behind the scenes.


  1.  Cruises:   One of the most exciting vacation adventures for all age groups around the globe. Yet, approximately only 8% of Americans have ever been on a cruise.  Go behind the scenes and explore how major cruise line market and sell their wonderful “Kodak Moment” with exceptional customer service.

I have a book called 1000 places to be put on your bucket. check the book on line or in the library. Look through the book and find a place or venue you would like to explore. "Life is not measured by the number of breaths we take but by the places and moments that take our breath away). anonymous

10. A custom vacation allows you to be the architect of an experience that meets the standards of  a great meeting or tour. Tell the class what your passion is and how you would implement it.. Have fun!!! you are now a tour guide or event planner

11. Where else can cultural wonders like New York, New Orleans, Toronto, San Francisco, and Los Angeles compete with Natural wonders like Yellowstone. Zion, Grand Teton, Bryce, Denali and grand canyon national parks? Discover for the class while North America boasts some of the most scenic vacations spots in the world. You're a tour guide now. Sell your adventure.

12.We have all been going thru trying times.  We have witnessed a time that has never happened in any of our generations.   How has it affected you, your family, your life and your goals for a better world.   write a paper long or short (short is about 5 paragraphs} and be honest and hopeful for all of us. Any student may pick this topic either individually or with family or teams.  Don't tell me your team did not get together---you can always do any of these topics by yourself. You have lots of choices--Pick good ones for you.

Have fun and enjoy the class.  Hospitality is a wonderful adventure.





  • Provide clear guidance on the expectations and requirements
  • Provide due dates and late assignment policies
  • Define if it is an individual or group assignment (groups: Let the students know how the groups will be formed)
  • Specify and describe how to submit assignments (i.e. Assignment dropbox or Turnitin.com)
  • State the criteria for evaluation (Rubric or list of criteria)
  • The expected turn-around time for feedback or grades

Zoom Video Conference 

Zoom is a video conference tool that you can use to interact with your professor and fellow students by sharing screens, chatting, broadcasting live video/audio, and taking part in other interactive online activities. We will be utilizing this tool to conduct [insert meeting purpose here].

Zoom Meetings will be held on the following dates/time:

  • Meeting 1: Date/Start Time – End Time
  • Meeting 2: Date/Start Time – End Time
  • Meeting 3: Date/Start Time – End Time

Zoom meetings can be accessed via the Zoom link in the course navigation menu. Once you click on the Zoom link, it will route you to join the meeting for the respective class session. You will also be able to view upcoming meetings, previous meetings that you have already joined, and meeting recordings. Before joining an actual class session:

If you encounter any technical difficulties, please contact the FIU Canvas Help Team. Please ensure you contact support immediately upon the issue occurring.

Grading

[Insert notes about grading here]

I will have a grading sheet in class so that you will all be seeing how you are doing and also a time to discuss any problems you may be having.

Course Requirements
Number of Items
Points for Each
Total Points Available
Weight
Quizzes
5105045%
Exams




presentations110010030%
Assignments
452025%
Total
10115170100%

Grading Schema

Name From To
A
100%
95%
A-
< 95%
90%
B+
< 90%
87%
B
< 87%
83%
B-
< 83%
80%
C+
< 80%
77%
C
< 77%
70%
D
< 70%
60%
F
< 60%
0%

Title place holder

Some text above the table
Some text bellow the table

Course Calendar

Title place holder

NameAge
Sex
Location
Dave Gamache26
Male
San Francisco
Dwayne Johnson42MaleHayward




Some text bellow the table

Weekly Schedule


COURSE SYLLABUS


 
COURSE HFT 1000 Reference #5968  Section U01  INTRODUCTION TO CHAPLIN SCHOOL OF HOSPITALITY TRAVEL AND TOURISM MANAGEMENT
 SPRING 2022 MONDAY 8:00AM – 10:45AM—GREEN LIBRARY Bld.--room  100B

PROFESSOR MARGIE K LA BELLE

CHAPLIN SCHOOL OF HOSPITALITY AND TOURISM MANAGEMENT

FLORIDA INTERNATIONAL UNIVERSITY

Office Hours: Before/after class and by appt.

E-mail: mlabelle@fiu.edu  or mlabelle@mtconsults.com


Office: please make appointment arrangements with the professor. The office for Hospitality Management at MMC is Student Academic Support Center Room 428.  Advisor = 305-348-4427. BBC = Nathan Dodge- 305.919.4500


Fax: 305-919-4555 = BBC Campus

Phone: (305) 3083096 --my office or

305-510-2070

Web: Hospitality.fiu.edu


 Welcome to the Chaplin School of Hospitality and Tourism Management.

Our Mission

The mission of the Chaplin school is to prepare leaders to design and develop the customer experiences of the future.

Our Vision

The Chaplin School of Hospitality and Tourism Management's vision is to become the leading global resource for creating and cultivating innovative management talent and solutions for the hospitality and tourism industry, with competitive expertise in hospitality real estate development, finance and food and beverage science.

ACCREDITATION

Commission on colleges of the southern Association of colleges and Schools (SACS)

Accreditation Commission for Programs in Hospitality Administration. (ACPHA)


COURSE DESCRIPTION  

HFT 1000 Introduction to Hospitality and Tourism Management (3). HFT 1000 is a survey course providing an overview of the industry, its history, problems, and general operating procedures. Operating executives from the fields of hotel, restaurant, foodservice, travel, and tourism will be featured periodically. This course will also place emphasis on the students having global awareness of all domestic, international, and intercultural issues, trends and systems that shape and enhance our ability to conduct business in a global environment.


Welcome Note from Professor Margie K. La Belle - (Adjunct Professor - FIU )

Welcome to HFT 1000-SPRING Semester 20 22. Introduction to Hospitality and Tourism Management.

I am Professor Margie K. La Belle and it is my pleasure and privilege to be your mentor and guide for this course in Hospitality and Tourism Management.  I am here to help you succeed, so please do not hesitate to contact me, if you have any questions or problems.  Any information that you may need to succeed is on this syllabus.     If you have a question, address it to me ASAP.  


I have included the outline of the course (week by week) for your perusal.  


IT IS TENTATIVE!!! IN ADDITION, SUBJECT TO CHANGE.  I will organize the class according to the needs of you, the student and your personal dreams and passions in the industry.

 ALL CHANGES WILL BE DISCUSSED IN CLASS.


WELCOME TO HOSPITALITY; IT’S A WONDERFUL ADVENTURE.

I promise to be in class every day and support all your questions and wishes for a wonderful adventure in this fabulous Industry. I have been in the hospitality industry since I was 19.  I saw the world and all it's wonderful cultures and people.  I was never bored going to work and no day was ever the same.  It is truly a wonderful adventure for a career and personal growth.  Come on aboard. You are going to love this ride.  

COURSE OBJECTIVES   


B.Sc.HM graduates of the Chaplin School of Hospitality and Tourism Management will attain a general knowledge of the concepts and tools of basic procedures and receive a comprehensive overview of this fascinating global career.


COURSE OBJECTIVES:

  • To acquaint the student with the dimensions and scope of this global industry including travel trends and research, while also exploring and differentiating the many career opportunities available both in western and non-western cultures.
  • To provide the student with current industry language and terms including: global terms and concepts that constantly are interchanged and incorporated within the international tourism and service industry. (e.g.) most of the global travel industries use field names to designate their airport of choice. Do you ever wonder what the Miami International Airports’ field name is when conducting business?
  • To have the student become aware of body language and its’ importance to understanding customer service concepts and understanding cultural body language in its’ content to being successful in conducting Hospitality business.
  • To accustom the student with current interviewing techniques both domestic and international. In addition, to be aware of the terms used globally. (e.g.) What is a CV?  What is a Resume’?  What is the difference if any?
  • To foster awareness to the student regarding current hospitality & tourism trends both western and non-western cultures, while exploring and diagnosing the industry’s fascinating future in this new millennium. Do you ever wonder how the new technology has affect our business and industry? 


  • To illustrate to the student the size and make up of all the  countless venues associate with the industry, not just hotels and restaurants. And identify advantages and disadvantages of a career in  this fascinating global hospitality industry.


LEARNING OUTCOMES   

  • Students will be able to define “service” and summarize how service businesses differ from manufacturing businesses while also differentiating the products intangible and tangible.


  • Students will develop interpersonal skills, and be able to express them in a job interview both global and domestic, and utilize them in entry-level career positions within local, global, international and intercultural levels. (Global Awareness).*


  • Students will be able to discuss and analyze issues on social responsibilities in the industry including but not limited to: cultural identity, attitudes, values and beliefs in differing cultures.  In addition, be able to examine their own career goals by demonstrating a willingness to address them by taking action within the context of their own lives.  (Global engagement)***


  • Students will be able to explain, describe and give examples of different viewpoints that are associated with every venue /career opportunity in the industry. E.g.  Your creative projects.


  • Students will be able to understand and defend the importance of protecting the environment and their planet against adverse destruction of the planets natural resources.  Global Awareness is a major issue for all Hospitality countries and venues.(Global Awareness/Engagement)***


  • Students will analyze and compare the industries fascinating history from its beginnings, to its intriguing presence in the new innovative millennium. 


  • Students will be able to understand and analyze the differing components of ethical and social responsibility within our industry as well as, how other cultures deal with the same issues in hospitality and tourism. (Global Awareness)***


  • Students will be able to understand and share that all Hospitality avenues and venues have unique expressions of their own in art, language, music and family and be able to express how culture can/may be inspiring to the hospitality adventure.  (Global Awareness)***

***indicates global learning outcome

COURSE PRE-REQUISITES / CO-REQUISITES

Must have knowledge of Microsoft Office:     Word, PowerPoint, & Excel. No prerequisites are required for this course.


TEXTBOOK & OTHER REQUIRED MATERIAL  

Any Edition, Rocco M. Angelo and Andrew N. Vladimir
 Publisher: EI-AHLA
www.ei-ahla.org

Available online at Amazon.com, cheapbooks.com, FIU bookstore, or other online booksellers. Any edition of the text is acceptable.

ISBN#: 0-86612-222-2 for latest edition.



COURSE PROCEDURES/METHODOLOGY

ALL students are required to have an FIU email account for which they are responsible to check for communications from the Professor as well as the University.  Assignments will not be accepted after the DUE DATE, unless the Professor makes changes to the dates.

CLASS / PROFESSOR POLICIES   


  • CLASS SCHEDULE AND ATTENDANCE:

The class is scheduled to meet once a week for lecture, guest speaker presentations, discussion, and quizzes. Your attendance and active participation in class are important to the learning experience.  Each student is expected to be present at every class meeting in order to have a successful productive experience in this class.  Excused absences will be granted for medically certified conditions.  Except for unforeseen medical conditions, all excused absences will be discussed with and approved by the professor in advance. More than 2 unexcused absences will adversely affect your grade.   If a class session is missed, it is the responsibility of the student to obtain appropriate notes from another member of the class.  Attendance and participation will be factors affecting your grade and are not subject to debate. More than 2 unexcused absences will result in a 15%grade drop.  This is not an on-line course.

"Attendance is required!"

Learning can be accomplished either as an individual or as a shared experience. This course provides you with an opportunity to benefit from both approaches. The class environment is designed to encourage your active participation. Your attendance and involvement is important to us all. In order to be successful in this class and in life, you must make a commitment. Your commitment requires that you attend every class, arrive on time, be completely prepared and participate fully until the end of class

No make-up quizzes will be offered and late work assignments will not be accepted.  Each student MUST do his or her own work.  Duplicate efforts will subject both participants to Academic procedures and sanctions.

  • PREPARATION:

It is essential that text reading be completed prior to each class session.     Students will be prepared to discuss topics covered in the text, supplemental reading, and personal experiences in class.  Copies of Power point notes from the text can be downloaded from blackboard.     These notes are not necessarily the ones used in class lectures but can be a help in preparing for tests.


  • GUEST SPEAKERS: 

On occasion, professionals from the hospitality industry may be invited to share their real world experiences with the class.     Students are required to attend guest-lecture sessions, to dress appropriately and to conduct themselves in a manner that best represent themselves and Florida International University. Field/Inspection trips are required and will be discussed in class. TBD


  • PRESENTATION REQUIREMENTS: 

Students are expected to actively participate in the class.  A formal presentation is required as part of this course TBD in class


  • QUIZZES, PRESENTATION : 

There will be 4 or 5 ANNOUNCED quizzes given during the term. You may drop the lowest quiz. Guest speakers or lecturers for workshops are optional extra credit. You must be in class to receive the extra credit points which will be added to your quiz grades.  If a student misses a quiz, they receive a zero and that quiz will be dropped.  Two makeup quizzes are given in class near the end of the semester (they will be available to all students).  Students are responsible for all material covered in class, including lectures, discussions, guest speakers, as well as all material in the text. All quiz scores will normally be provided to students on the next regularly scheduled class session following the quiz date. 

Quizzes will be a combination of true/false, fill in the blank and multiple choices.  Quizzes will only be administered at the scheduled times. Should an emergency keep a student from taking the quiz at the scheduled time, it is the student’s responsibility to contact the instructor prior to the quiz to explain the situation.  

Presentations will be graded in class as well as presented in class.  Grades for your group presentations will be available at the next class session.

Canvas

All quizzes and final optional exam will be given on canvas. It is your responsibility to know how to access canvas and be able to take the quizzes and final exam. If you have  problem contact Sanjay Grades will not necessarily be posted on canvas.  My excel grade sheet will be available at each class period.  It is the students’ responsibility to check the grade results in class. It is your responsibility to know how to access canvas and take your quiz.  If you are having trouble contact Dale Gomez on the 3rd floor at BBC or canvas support teams in the Green Library at MMC.


APPOINTMENTS WITH THE INSTRUCTOR:

Students are encouraged to meet with the instructor before, after class, or at a private appointment time to discuss areas of concern to the student. Please feel free to use this opportunity to advance your career opportunities. TBD in class.


GRADING       STANDARDS/PERFORMANCE MEASURES 


EVALUATIONS:

Evaluations will be bases on quizzes, site inspection presentation, and class participation.  Student attendance will be considered as well.


GRADE SCALE:

A          100 - 91

B-         82 - 80

D          69 - 60

A-           90 - 89

C+        79 - 76

B+          88 - 86

C          75 - 70


B            85 - 83


F            below 60



LIBRARY SUPPORT

The FIU library provides a number of services to distance learning students. For example: 

  • Students can request detailed instructions on how to access library resources. 
  • One-on-One assistance from the Distance Learning Librarian. 

Don't struggle through your library research alone! Help is available. For further information, contact Sarah Hammill, Distance Learning Librarian, via email at Sarah.Hammill@fiu.edu or call 305-919-5604. 

You can visit the FIU Library at: http://library.fiu.edu/



FIU / HTM POLICIES


The FIU Academic Pledge
 As a student of this university:

  • I will be honest in my academic endeavors.
  • I will not represent someone else's work as my own.
  • I will not cheat, nor will I aid in another's cheating.


Intellectual Honesty Statement
 
Florida International University is a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas and community service. All students should respect the right of others to have an equitable opportunity to learn and honestly to demonstrate the quality of their learning. Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates respect for themselves, their fellow students, and the educational mission of the University. All students are deemed by the University to understand that if they are found responsible for academic misconduct, they will be subject to the Academic Misconduct procedures and sanctions, as outlined in the Student Handbook.

 

Misconduct includes: Cheating – The unauthorized use of books, notes, aids electronic sources or assistance from another person with respect to examinations, course assignments, field service reports, class recitations; or the unauthorized possession of examination papers or course materials, whether originally authorized or not. Plagiarism – The use and appropriation of another’s work without any indication of the source and the representation of such work as the student’s own. Any student, who fails to give credit for ideas, expressions or materials taken from another source, including internet sources, is responsible for plagiarism. 


Cell Phones

Cell phones and beepers are prohibited during class.


Methodology

The methodology for this course includes instructor presentations, discussions, quizzes, student presentations, and an optional final exam. The following is a schedule of course progression for your reference in preparing and planning for assignments and discussion. It is expected that the material referred to below will be covered during or approximately, on the dates indicated; However, I may make discretionary changes and modifications to the syllabus and to the schedule when necessary in order to meet course objectives.  Students are expected to read and to be prepared to discuss the material assigned for the date indicated.







Syllabus



This Syllabus is your agreement with Professor La Belle to complete the requirements for HFT 1000.

 I look forward to my time with you this semester.

Course Outline

ALL QUIZZES WILL BE ANNOUNCED IN CLASS AND NOTICES BY FIU EMAIL. 

It is your responsibility to check your FIU email.       

All quizzes except the PROJECT PRESENTATIONS and extra credit will be administered on canvas  

General

Syllabus Information

  • Class Syllabus may be adjusted to accommodate
    1. Guest speakers and venue inspections. Class Syllabus is tentative and subject to change.
  • All quizzes will be announced in class one week ahead of time.

Week 1

Monday 

1-10-22

  • Welcome Introductions and General class information. 
  • Review of syllabus
  • Explanation of Group Project and Requirements.
  • Presentation groups sign up.  Week 1 and 3 Prologue “A Brief History of the Industry “ Hospitality Video – GMCVB
  • classes begin and  groups assigned a date to present on 1-24-2022
  • Last day to add/drop or withdraw from FIU without any fees orliability1-18
  • 1-17 is martin Luther king holiday-- no school

Week 2

Monday 

1-17-2022

1-17-2022Martin Luther king holiday--no classes

1-24-2022 

Week 3

Monday

1-31-2022

Kathy martin workshop

  • TBA-Dawn Fagnan/tentative


Week 4

Monday

2-7 and

2-14-2022

Guest Speaker- tentative   

“The Impact of Transportation on Tourism “

of travel Speaker: Dawn continuation of week one---A brief history of travel

FEB.29-MARCH 5 IS SPRING BREAK


Week 5

Monday

2-28-2022

3-7-2022

Speaker: Dawn Fagan: Assistant Director, Enrollment and Recruitment Services. chapter 1

 and beginning of chapter 2  CATCH UP CHAPTERS.

Week 6

Monday

3-14 AND 21

2022

  • Chapter 1 “Service Makes the Difference”, Chapter 3 “Exploring Hospitality Careers”. 
  • Video on customer Service   

Week 7

Monday

3- 28- 2022


Chapter 4 & 5    “Restaurant & Restaurant Organization”, Chapter 13 “Human Resources”, “Laws that affect our industry” Chapter 6 & 7 “The World of Hotels, Hotel Organization”, Chapter 11 “Gaming and Casino Hotels

  • Don't forget the 21ST OF MARCH  is the last day to drop with a DR or WI


Week 8


Monday

4-4-2022

4-11-2022

  • Chapter 15 & 16 “Management Companies and Franchising” as they relate to Hotels and Restaurants 
    • Continuation of hotels and gaming operations

PRESENTATIONS 

Weeks 

9 & 10

Monday

4-11-18-2022

  • Review of chapters 15 and 16 
  • Cruise line videos—
  • Chapter 8 “Club Management”,
  •  Chapter 10 “The Cruise Line Business” 
  • Chapter 9 “An Introduction to the Meeting Industry
  • Make up quiz available for all students---Optional. ethics

Week 11

Monday

4-18-2022

  • LAST DAY OF REGULAR CLASSES

Chapter 12 “Managing and Leading Hospitality Enterprises” “Marketing

  • last day to       present.

4-25-2022


Finals class  to be discussed in class







Project Requirements

Global Learning Graduation Honors    

FIU’s Excellence in Global Learning Graduation Medallion is awarded to students who complete at least four global learning courses, participate in a variety of global co-curricular activities, and complete a capstone consisting of one of the following: a substantial original research project and presentation on a global topic; extensive foreign language study; long-term study abroad; or, a globally-focused internship. The Peace Corps Prep certification is conferred upon students who complete at least four global learning courses, extensive language study, and a global problem-solving project. For more information, visit goglobal.fiu.edu. 

Office of Global Learning Initiatives Florida International University Florida International University11200 SW 8 ST, GL 466, miami, FL  33199

(305)348-4145

http://goglobal.fiu.edu/

goglobal@fiu.edu 

Instructions -TBD in class =  ”P”=  Here is the link for our new portfolio portal. 

https://portfolium.com/network/florida-international-university 


Have your group select one of the topics presented on the first day of class.

  • You may put your findings on PowerPoint or a cut and paste report. Be creative!


  • Write a one(1) page single spaced experience report (minimum 5 (five) paragraphs.


  1. The experience paper should only contain your group experience putting the project together. E.g. how you all got together, where you met, any problems you all encountered, any new friends you met, was it an adventure for you all or a chore.  Etc. etc.
  2.  This paper is for my eyes only.    
  3.  Time limit 7-10.

  You may make a video to accompany your presentation. In addition, it enhances your presentation. 

Make sure you do not go over the allotted time.

This project will be further discussed in class on the first day of sessions.     Examples will be given and questions addressed.

It’s a fun project and will be graded by your classmates as well as your professor.     Be Creative and have fun with this adventure in hospitality.

Please Dress Professionally when presenting.

Make sure you have your grading sheet filled out on the day of your presentation. 

 


    


  
  


  
  


  




COURSE SYLLABUS



 Welcome to the Chaplin School of Hospitality and Tourism Management.

Our Mission

The mission of the Chaplin school is to prepare leaders to design and develop the customer experiences of the future.

Our Vision

The Chaplin School of Hospitality and Tourism Management's vision is to become the leading global resource for creating and cultivating innovative management talent and solutions for the hospitality and tourism industry, with competitive expertise in hospitality real estate development, finance and food and beverage science.

ACCREDITATION

Commission on colleges of the southern Association of colleges and Schools (SACS)

Accreditation Commission for Programs in Hospitality Administration. (ACPHA)


COURSE DESCRIPTION  

HFT 1000 Introduction to Hospitality and Tourism Management (3). HFT 1000 is a survey course providing an overview of the industry, its history, problems, and general operating procedures. Operating executives from the fields of hotel, restaurant, foodservice, travel, and tourism will be featured periodically. This course will also place emphasis on the students having global awareness of all domestic, international, and intercultural issues, trends and systems that shape and enhance our ability to conduct business in a global environment.


Welcome Note from Professor Margie K. La Belle - (Adjunct Professor - FIU )

Welcome to HFT 1000-SPRING Semester 20 22. Introduction to Hospitality and Tourism Management.

I am Professor Margie K. La Belle and it is my pleasure and privilege to be your mentor and guide for this course in Hospitality and Tourism Management.  I am here to help you succeed, so please do not hesitate to contact me, if you have any questions or problems.  Any information that you may need to succeed is on this syllabus.     If you have a question, address it to me ASAP.  


I have included the outline of the course (week by week) for your perusal.  


IT IS TENTATIVE!!! IN ADDITION, SUBJECT TO CHANGE.  I will organize the class according to the needs of you, the student and your personal dreams and passions in the industry.

 ALL CHANGES WILL BE DISCUSSED IN CLASS.


WELCOME TO HOSPITALITY; IT’S A WONDERFUL ADVENTURE.

I promise to be in class every day and support all your questions and wishes for a wonderful adventure in this fabulous Industry. I have been in the hospitality industry since I was 19.  I saw the world and all it's wonderful cultures and people.  I was never bored going to work and no day was ever the same.  It is truly a wonderful adventure for a career and personal growth.  Come on aboard. You are going to love this ride.  

COURSE OBJECTIVES   


B.Sc.HM graduates of the Chaplin School of Hospitality and Tourism Management will attain a general knowledge of the concepts and tools of basic procedures and receive a comprehensive overview of this fascinating global career.


COURSE OBJECTIVES:

  • To acquaint the student with the dimensions and scope of this global industry including travel trends and research, while also exploring and differentiating the many career opportunities available both in western and non-western cultures.
  • To provide the student with current industry language and terms including: global terms and concepts that constantly are interchanged and incorporated within the international tourism and service industry. (e.g.) most of the global travel industries use field names to designate their airport of choice. Do you ever wonder what the Miami International Airports’ field name is when conducting business?
  • To have the student become aware of body language and its’ importance to understanding customer service concepts and understanding cultural body language in its’ content to being successful in conducting Hospitality business.
  • To accustom the student with current interviewing techniques both domestic and international. In addition, to be aware of the terms used globally. (e.g.) What is a CV?  What is a Resume’?  What is the difference if any?
  • To foster awareness to the student regarding current hospitality & tourism trends both western and non-western cultures, while exploring and diagnosing the industry’s fascinating future in this new millennium. Do you ever wonder how the new technology has affect our business and industry? 


  • To illustrate to the student the size and make up of all the  countless venues associate with the industry, not just hotels and restaurants. And identify advantages and disadvantages of a career in  this fascinating global hospitality industry.


LEARNING OUTCOMES   

  • Students will be able to define “service” and summarize how service businesses differ from manufacturing businesses while also differentiating the products intangible and tangible.


  • Students will develop interpersonal skills, and be able to express them in a job interview both global and domestic, and utilize them in entry-level career positions within local, global, international and intercultural levels. (Global Awareness).*


  • Students will be able to discuss and analyze issues on social responsibilities in the industry including but not limited to: cultural identity, attitudes, values and beliefs in differing cultures.  In addition, be able to examine their own career goals by demonstrating a willingness to address them by taking action within the context of their own lives.  (Global engagement)***


  • Students will be able to explain, describe and give examples of different viewpoints that are associated with every venue /career opportunity in the industry. E.g.  Your creative projects.


  • Students will be able to understand and defend the importance of protecting the environment and their planet against adverse destruction of the planets natural resources.  Global Awareness is a major issue for all Hospitality countries and venues.(Global Awareness/Engagement)***


  • Students will analyze and compare the industries fascinating history from its beginnings, to its intriguing presence in the new innovative millennium. 


  • Students will be able to understand and analyze the differing components of ethical and social responsibility within our industry as well as, how other cultures deal with the same issues in hospitality and tourism. (Global Awareness)***


  • Students will be able to understand and share that all Hospitality avenues and venues have unique expressions of their own in art, language, music and family and be able to express how culture can/may be inspiring to the hospitality adventure.  (Global Awareness)***

***indicates global learning outcome

COURSE PRE-REQUISITES / CO-REQUISITES

Must have knowledge of Microsoft Office:     Word, PowerPoint, & Excel. No prerequisites are required for this course.


TEXTBOOK & OTHER REQUIRED MATERIAL  

Any Edition, Rocco M. Angelo and Andrew N. Vladimir
 Publisher: EI-AHLA
www.ei-ahla.org

Available online at Amazon.com, cheapbooks.com, FIU bookstore, or other online booksellers. Any edition of the text is acceptable.

ISBN#: 0-86612-222-2 for latest edition.



COURSE PROCEDURES/METHODOLOGY

ALL students are required to have an FIU email account for which they are responsible to check for communications from the Professor as well as the University.  Assignments will not be accepted after the DUE DATE, unless the Professor makes changes to the dates.

CLASS / PROFESSOR POLICIES   


  • CLASS SCHEDULE AND ATTENDANCE:

The class is scheduled to meet once a week for lecture, guest speaker presentations, discussion, and quizzes. Your attendance and active participation in class are important to the learning experience.  Each student is expected to be present at every class meeting in order to have a successful productive experience in this class.  Excused absences will be granted for medically certified conditions.  Except for unforeseen medical conditions, all excused absences will be discussed with and approved by the professor in advance. More than 2 unexcused absences will adversely affect your grade.   If a class session is missed, it is the responsibility of the student to obtain appropriate notes from another member of the class.  Attendance and participation will be factors affecting your grade and are not subject to debate. More than 2 unexcused absences will result in a 15%grade drop.  This is not an on-line course.

"Attendance is required!"

Learning can be accomplished either as an individual or as a shared experience. This course provides you with an opportunity to benefit from both approaches. The class environment is designed to encourage your active participation. Your attendance and involvement is important to us all. In order to be successful in this class and in life, you must make a commitment. Your commitment requires that you attend every class, arrive on time, be completely prepared and participate fully until the end of class

No make-up quizzes will be offered and late work assignments will not be accepted.  Each student MUST do his or her own work.  Duplicate efforts will subject both participants to Academic procedures and sanctions.

  • PREPARATION:

It is essential that text reading be completed prior to each class session.     Students will be prepared to discuss topics covered in the text, supplemental reading, and personal experiences in class.  Copies of Power point notes from the text can be downloaded from blackboard.     These notes are not necessarily the ones used in class lectures but can be a help in preparing for tests.


  • GUEST SPEAKERS: 

On occasion, professionals from the hospitality industry may be invited to share their real world experiences with the class.     Students are required to attend guest-lecture sessions, to dress appropriately and to conduct themselves in a manner that best represent themselves and Florida International University. Field/Inspection trips are required and will be discussed in class. TBD


  • PRESENTATION REQUIREMENTS: 

Students are expected to actively participate in the class.  A formal presentation is required as part of this course TBD in class


  • QUIZZES, PRESENTATION : 

There will be 4 or 5 ANNOUNCED quizzes given during the term. You may drop the lowest quiz. Guest speakers or lecturers for workshops are optional extra credit. You must be in class to receive the extra credit points which will be added to your quiz grades.  If a student misses a quiz, they receive a zero and that quiz will be dropped.  Two makeup quizzes are given in class near the end of the semester (they will be available to all students).  Students are responsible for all material covered in class, including lectures, discussions, guest speakers, as well as all material in the text. All quiz scores will normally be provided to students on the next regularly scheduled class session following the quiz date. 

Quizzes will be a combination of true/false, fill in the blank and multiple choices.  Quizzes will only be administered at the scheduled times. Should an emergency keep a student from taking the quiz at the scheduled time, it is the student’s responsibility to contact the instructor prior to the quiz to explain the situation.  

Presentations will be graded in class as well as presented in class.  Grades for your group presentations will be available at the next class session.

Canvas

All quizzes and final optional exam will be given on canvas. It is your responsibility to know how to access canvas and be able to take the quizzes and final exam. If you have  problem contact Sanjay Grades will not necessarily be posted on canvas.  My excel grade sheet will be available at each class period.  It is the students’ responsibility to check the grade results in class. It is your responsibility to know how to access canvas and take your quiz.  If you are having trouble contact Dale Gomez on the 3rd floor at BBC or canvas support teams in the Green Library at MMC.


APPOINTMENTS WITH THE INSTRUCTOR:

Students are encouraged to meet with the instructor before, after class, or at a private appointment time to discuss areas of concern to the student. Please feel free to use this opportunity to advance your career opportunities. TBD in class.


GRADING       STANDARDS/PERFORMANCE MEASURES 


EVALUATIONS:

Evaluations will be bases on quizzes, site inspection presentation, and class participation.  Student attendance will be considered as well.


GRADE SCALE:

A          100 - 91

B-         82 - 80

D          69 - 60

A-           90 - 89

C+        79 - 76

B+          88 - 86

C          75 - 70


B            85 - 83


F            below 60



LIBRARY SUPPORT

The FIU library provides a number of services to distance learning students. For example: 

  • Students can request detailed instructions on how to access library resources. 
  • One-on-One assistance from the Distance Learning Librarian. 

Don't struggle through your library research alone! Help is available. For further information, contact Sarah Hammill, Distance Learning Librarian, via email at Sarah.Hammill@fiu.edu or call 305-919-5604. 

You can visit the FIU Library at: http://library.fiu.edu/



FIU / HTM POLICIES


The FIU Academic Pledge
 As a student of this university:

  • I will be honest in my academic endeavors.
  • I will not represent someone else's work as my own.
  • I will not cheat, nor will I aid in another's cheating.


Intellectual Honesty Statement
 
Florida International University is a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas and community service. All students should respect the right of others to have an equitable opportunity to learn and honestly to demonstrate the quality of their learning. Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates respect for themselves, their fellow students, and the educational mission of the University. All students are deemed by the University to understand that if they are found responsible for academic misconduct, they will be subject to the Academic Misconduct procedures and sanctions, as outlined in the Student Handbook.

 

Misconduct includes: Cheating – The unauthorized use of books, notes, aids electronic sources or assistance from another person with respect to examinations, course assignments, field service reports, class recitations; or the unauthorized possession of examination papers or course materials, whether originally authorized or not. Plagiarism – The use and appropriation of another’s work without any indication of the source and the representation of such work as the student’s own. Any student, who fails to give credit for ideas, expressions or materials taken from another source, including internet sources, is responsible for plagiarism. 


Cell Phones

Cell phones and beepers are prohibited during class.


Methodology

The methodology for this course includes instructor presentations, discussions, quizzes, student presentations, and an optional final exam. The following is a schedule of course progression for your reference in preparing and planning for assignments and discussion. It is expected that the material referred to below will be covered during or approximately, on the dates indicated; However, I may make discretionary changes and modifications to the syllabus and to the schedule when necessary in order to meet course objectives.  Students are expected to read and to be prepared to discuss the material assigned for the date indicated.







Syllabus



This Syllabus is your agreement with Professor La Belle to complete the requirements for HFT 1000.

 I look forward to my time with you this semester.

Course Outline

ALL QUIZZES WILL BE ANNOUNCED IN CLASS AND NOTICES BY FIU EMAIL. 

It is your responsibility to check your FIU email.       

All quizzes except the PROJECT PRESENTATIONS and extra credit will be administered on canvas  

General

Syllabus Information

  • Class Syllabus may be adjusted to accommodate
    1. Guest speakers and venue inspections. Class Syllabus is tentative and subject to change.
  • All quizzes will be announced in class one week ahead of time.

Week 1

Monday 

1-10-22

  • Welcome Introductions and General class information. 
  • Review of syllabus
  • Explanation of Group Project and Requirements.
  • Presentation groups sign up.  Week 1 and 3 Prologue “A Brief History of the Industry “ Hospitality Video – GMCVB
  • classes begin and  groups assigned a date to present on 1-24-2022
  • Last day to add/drop or withdraw from FIU without any fees orliability1-18
  • 1-17 is martin Luther king holiday-- no school

Week 2

Monday 

1-17-2022

1-17-2022Martin Luther king holiday--no classes

1-24-2022 

Week 3

Monday

1-31-2022

Kathy martin workshop

  • TBA-Dawn Fagnan/tentative


Week 4

Monday

2-7 and

2-14-2022

Guest Speaker- tentative   

“The Impact of Transportation on Tourism “

of travel Speaker: Dawn continuation of week one---A brief history of travel

FEB.29-MARCH 5 IS SPRING BREAK


Week 5

Monday

2-28-2022

3-7-2022

Speaker: Dawn Fagan: Assistant Director, Enrollment and Recruitment Services. chapter 1

 and beginning of chapter 2  CATCH UP CHAPTERS.

Week 6

Monday

3-14 AND 21

2022

  • Chapter 1 “Service Makes the Difference”, Chapter 3 “Exploring Hospitality Careers”. 
  • Video on customer Service   

Week 7

Monday

3- 28- 2022


Chapter 4 & 5    “Restaurant & Restaurant Organization”, Chapter 13 “Human Resources”, “Laws that affect our industry” Chapter 6 & 7 “The World of Hotels, Hotel Organization”, Chapter 11 “Gaming and Casino Hotels

  • Don't forget the 21ST OF MARCH  is the last day to drop with a DR or WI


Week 8


Monday

4-4-2022

4-11-2022

  • Chapter 15 & 16 “Management Companies and Franchising” as they relate to Hotels and Restaurants 
    • Continuation of hotels and gaming operations

PRESENTATIONS 

Weeks 

9 & 10

Monday

4-11-18-2022

  • Review of chapters 15 and 16 
  • Cruise line videos—
  • Chapter 8 “Club Management”,
  •  Chapter 10 “The Cruise Line Business” 
  • Chapter 9 “An Introduction to the Meeting Industry
  • Make up quiz available for all students---Optional. ethics

Week 11

Monday

4-18-2022

  • LAST DAY OF REGULAR CLASSES

Chapter 12 “Managing and Leading Hospitality Enterprises” “Marketing

  • last day to       present.

4-25-2022


Finals class  to be discussed in class







Project Requirements

Global Learning Graduation Honors    

FIU’s Excellence in Global Learning Graduation Medallion is awarded to students who complete at least four global learning courses, participate in a variety of global co-curricular activities, and complete a capstone consisting of one of the following: a substantial original research project and presentation on a global topic; extensive foreign language study; long-term study abroad; or, a globally-focused internship. The Peace Corps Prep certification is conferred upon students who complete at least four global learning courses, extensive language study, and a global problem-solving project. For more information, visit goglobal.fiu.edu. 

Office of Global Learning Initiatives Florida International University Florida International University11200 SW 8 ST, GL 466, miami, FL  33199

(305)348-4145

http://goglobal.fiu.edu/

goglobal@fiu.edu 

Instructions -TBD in class =  ”P”=  Here is the link for our new portfolio portal. 

https://portfolium.com/network/florida-international-university 


Have your group select one of the topics presented on the first day of class.

  • You may put your findings on PowerPoint or a cut and paste report. Be creative!


  • Write a one(1) page single spaced experience report (minimum 5 (five) paragraphs.


  1. The experience paper should only contain your group experience putting the project together. E.g. how you all got together, where you met, any problems you all encountered, any new friends you met, was it an adventure for you all or a chore.  Etc. etc.
  2.  This paper is for my eyes only.    
  3.  Time limit 7-10.

  You may make a video to accompany your presentation. In addition, it enhances your presentation. 

Make sure you do not go over the allotted time.

This project will be further discussed in class on the first day of sessions.     Examples will be given and questions addressed.

It’s a fun project and will be graded by your classmates as well as your professor.     Be Creative and have fun with this adventure in hospitality.

Please Dress Professionally when presenting.

Make sure you have your grading sheet filled out on the day of your presentation. 

 


    


  
  


  
  


  


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