Introduction to Hospitality and Tourism Management
General Information The template
Dr. Oren Hertz
Tuesdays 1:30 - 2:30pm
Turn Around Time
Within 24 hours
Course Description and Purpose
A survey course providing an overview of the industry, its history, problems, and general operating procedures in the fields of hotel, food service, travel, and tourism.
This course provides an overview of the industry, its history, problems, and general operating procedures. Operating executives from the fields of hotel, restaurant, food service, travel, and tourism will be featured periodically*. This course will also emphasize that students have global awareness of domestic, international, and intercultural issues, trends, and systems that will help shape and enhance their ability to engage in business in a global environment.
At the conclusion of this course, the student will be able to:
Please review the FIU's Policies webpage. The policies webpage contains essential information regarding guidelines relevant to all courses at FIU, as well as additional information about acceptable netiquette for online courses. For additional information, please visit FIU's Policy and Procedure Library.
As a member of the FIU community you are expected to be knowledgeable about the behavioral expectations set forth in the FIU Student Conduct and Honor Code.
Technical Requirements and Skills
One of the greatest barriers to taking an online course is a lack of basic computer literacy. By computer literacy, we mean being able to manage and organize computer files efficiently and learning to use your computer's operating system and software quickly and easily. Keep in mind that this is not a computer literacy course, but students enrolled in online courses are expected to have moderate proficiency using a computer. Please go to the What's Required webpage to find out more information on this subject.
Please visit our Technical Requirements webpage for additional information.
Accessibility and Accommodation
The Disability Resource Center collaborates with students, faculty, staff, and community members to create diverse learning environments that are usable, equitable, inclusive, and sustainable. The DRC provides FIU students with disabilities the necessary support to successfully complete their education and participate in activities available to all students. If you have a diagnosed disability and plan to utilize academic accommodations, please contact the Center at 305-348-3532 or visit them at the Graham Center GC 190.
For additional assistance please contact FIU's Disability Resource Center.
Web Accessibility Statements for Partners and Vendors
Please visit our ADA Compliance webpage for additional information about accessibility involving the tools used in this course.
Academic Misconduct Statement
Florida International University is a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas, and community service. All students should respect the right of others to have an equitable opportunity to learn and honestly demonstrate the quality of their learning. Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates respect for themselves, their fellow students, and the educational mission of the University. All students are deemed by the University to understand that if they are found responsible for academic misconduct, they will be subject to the Academic Misconduct procedures and sanctions, as outlined in the Student Conduct and Honor Code. Academic Misconduct includes:
Panthers Care & Counseling and Psychological Services (CAPS)
If you are looking for help for yourself or a fellow classmate, Panthers Care encourages you to express any concerns you may come across as it relates to any personal behavior concerns or worries you have, for the classmate’s well-being or yours; you are encouraged to share your concerns with FIU’s Panthers Care website.
Counseling and Psychological Services (CAPS) offers free and confidential help for anxiety, depression, stress, and other concerns that life brings. Professional counselors are available for same-day appointments. Don’t wait to call (305) 348-2277 to set up a time to talk or visit the online self-help portal.
This course will serve to embrace the diversity and inclusivity found within Florida International University. We appreciate and respect diversity, equality, equity, cooperativeness, community, and sustainability within our online courses. We are committed to the ongoing education of our students and their participation within the course regardless of gender, ethnicity, age, sexual orientation, geographical location, religion, and disability. We strive in encouraging collaboration by preparing our students to value the differences in others. At the core of our intentions is the encouragement of acceptance and appreciation of differences within our student population and community.
The following conduct is prohibited by the Student Conduct and Honor Code. Lack of familiarity with University policy is not a defense to a violation of this Code. Unless specifically noted, the intent is not a required element to establish a policy violation. The following conduct violation or any attempt to violate the Code will be used in charging all Students or Student Organizations;
Section 5 | Conduct Violations - g. Computer Misuse
Copyright Statement: The materials and content in this online course are provided solely for student use during the course. Course materials may not be shared outside of the course or with any third party without the explicit permission of the instructor or content publisher. Visit FIU Library’s Copyright Lib Guide to learn more about copyright law and restrictions.
There are no prerequisites for this course.
Textbook and Course Materials
Hospitality Today: An Introduction
Rocco M. Angelo
American Hotel & Lodging Association Educational Institute, 8th Edition, 2017
Required textbook for this class
Expectations of This Course
This is a hybrid course, which means we meet in person 50% and the other 50% of the course will be delivered online. All of the course work will be conducted online via Canvas. Expectations for performance in a hybrid course are the same as for a traditional course. In fact, hybrid courses require a degree of self-motivation, self-discipline, and technology skills which can make these courses more demanding for some students.
Keep in mind that your discussion forum postings will likely be seen by other members of the course. Care should be taken when determining what to post.
You are expected to conduct outside cited research and post your thoughts on discussion topics presented throughout the term. There are three (3) topics that can contribute a potential of 50 points each for a total of 150 points toward your final score.
The purpose of the discussion forum is to provide a platform for students to consider how industry issues and trends may apply differently in the global (international) hospitality, travel and tourism arena.
Participation comments are not required for discussion assignments.
Discussion postings are to be submitted via Canvas and are due no later than 11:59 pm on the designated Sunday. All discussion assignments for the term are open and available from the first day of classes and can be completed any time up to the designated deadline. Discussion assignments cannot be re-opened or due dates extended after the deadline has passed.
In order to mitigate any issues with your computer and online assessments, it is very important that you take the Practice Quiz from each computer you will be using to take your graded quizzes and exams. Assessments in this course are not compatible with mobile devices and should not be taken through a mobile phone or a tablet.
For each chapter assigned from the book, there is a ten-question, multiple-choice quiz. Only one attempt to take this quiz permitted, so be sure to have a stable and reliable Internet connection before starting. These quizzes are worth up to 50 points each, and are given to insure that major concepts and principles covered in the reading are being grasped. The quizzes are timed, providing up to 15 minutes to complete all ten questions.
Late quizzes will not be accepted.
For more information, please review the important information about quizzes page.
Note: spelling, grammar, and syntax are an important component of grading. If you need help with checking these, please consult the writing center (Links to an external site.). 5 points will be deducted for these types of errors.
The fourteen (14) journal entries are worth up to 50 points each, with a potential of 700 points toward your final grade.
Journal entries are to be submitted via Canvas and are due no later than 11:59 pm on the designated Sunday. All journal assignments for the term are open and available from the first day of classes and can be completed any time up to the designated deadline. Journal assignments cannot be re-opened or due dates extended after the deadline has passed.
Only students who physically attended class are eligible to submit the weekly journal entries.
For more information, please review the important information about assignments page.
As a final exam for this course, in order to reflect your grasp of the comprehensive course content and to demonstrate your achievement of the course outcomes, you will be asked to prepare a concise / brief 2 – 3 page written document (using APA style formatting). Details are provided in module #15. This is an individual project.
Late work is not accepted in this class.
|Course Requirements||Number of Items||Points for Each||Total Points Available||Weight|
* Only students who physically attend class are eligible to submit the journals unless absence was communicated and approved by your professor in advance.