HFT: 4924 Senior Seminar in Hospitality Management: Women in Hospitality Leadership

Professor Information

Instructor Profile Picture


Dr. Lisa Cain



Office Hours

Monday  1:00-2:00pm


Additional Notes

I am here for you! Please reach out at any time you have any questions, comments or concerns. 

Course Description and Purpose

Student groups identify and research a major problem of a female led, hospitality enterprise. Discussions will focus on problems and solutions. Final report required. Seniors only.

Through their time in this class students will develop critical thinking capabilities, problem solving abilities, and communication skills through analyzing and creatively solving fundamental challenges faced in the hospitality industry. They will also be able to professionally communicate the research process as well as the solutions conducted on hospitality issues. Additionally, students will gain an understating of fundamental leadership principles and apply them to their lives. Finally, we will be examining all of these practices through the lens of female leaders in hospitality. 

The topics for the class were identified based on the interviews I conducted with successful women leaders in the hospitality industry.  Below are some suggested points to include in your introduction of the course:

  • This class was made possible because of the partnership between FIU and WHI (The Women’s Hospitality Initiative)
  • The framework for this course was developed based on a success profile model for developing leadership development programs, led by Mary Choi Kelly PhD and Co-Founder of WHI
  • She interviewed over 20 successful women leaders in the hospitality industry to identify the key factors that influenced their careers 
  • Based on the common themes and success traits identified, we designed this course to highlight the most important topics for women leaders in the hospitality industry.

Course Objectives

Upon completing this course, students will be able to:

1.Define, discuss, and apply leadership principles in the hospitality industry.

2. Relate leadership principles to your personal experiences.

3. Develop a personal leadership philosophy.

4. Explore and dene challenges faced by the hospitality industry.

5. Analyze a specific hospitality company through a variety of business lenses.

6. Identify and propose creative solutions to the challenges faced by a specific hospitality company.

7. Use academic resources to find, evaluate, cite, and document sources.

8. Effectively communicate in both written and oral formats.

9. Collaborate effectively to solve problems.

10. Create a personal brand for self-marketing to the industry.

Course Awards

Quality Matters

This certification mark recognizes that this course met Quality Matters review standards.

The Affordability Counts Mission

The mission is to alleviate the debt and expense burden on students in the state of Florida by encouraging faculty to incorporate low cost course materials with recognition and direct peer-tested resources.

This course has been certified to have less than $30/credit hour of additional cost.

Important Information


Please review the FIU's Policies webpage. The policies webpage contains essential information regarding guidelines relevant to all courses at FIU, as well as additional information about acceptable netiquette for online courses. For additional information, please visit FIU's Policy and Procedure Library.

 As a member of the FIU community you are expected to be knowledgeable about the behavioral expectations set forth in the FIU Student Conduct and Honor Code.

Technical Requirements and Skills

One of the greatest barriers to taking an online course is a lack of basic computer literacy. By computer literacy, we mean being able to manage and organize computer files efficiently and learning to use your computer's operating system and software quickly and easily. Keep in mind that this is not a computer literacy course, but students enrolled in online courses are expected to have moderate proficiency using a computer. Please go to the What's Required webpage to find out more information on this subject.

Privacy Policy Statements for Partners and Vendors

Please visit our Technical Requirements webpage for additional information.

Accessibility and Accommodation

The Disability Resource Center collaborates with students, faculty, staff, and community members to create diverse learning environments that are usable, equitable, inclusive, and sustainable. The DRC provides FIU students with disabilities the necessary support to successfully complete their education and participate in activities available to all students. If you have a diagnosed disability and plan to utilize academic accommodations, please contact the Center at 305-348-3532 or visit them at the Graham Center GC 190.

For additional assistance please contact FIU's Disability Resource Center.

Web Accessibility Statements for Partners and Vendors 

Please visit our ADA Compliance webpage for additional information about accessibility involving the tools used in this course.

Academic Misconduct Statement

Florida International University is a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas, and community service. All students should respect the right of others to have an equitable opportunity to learn and honestly demonstrate the quality of their learning. Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates respect for themselves, their fellow students, and the educational mission of the University. All students are deemed by the University to understand that if they are found responsible for academic misconduct, they will be subject to the Academic Misconduct procedures and sanctions, as outlined in the Student Conduct and Honor Code. Academic Misconduct includes:


  • The unauthorized use of any materials, information, study aids or assistance from another person on any academic assignment or exercise, unless explicitly authorized by the course Instructor; 
  • Assisting another student in the unauthorized use of any materials, information, study aids, unless explicitly authorized by the Instructor; and 
  • Having a substitute complete any academic assignment or completing an academic assignment for someone else, either paid or unpaid; and


  • The deliberate use and appropriation of another are work without any indication of the source and the representation of such work as the Student's own.
  • Assisting another student in the deliberate use and appropriation of another’s work without any indication of the source and the representation of such work as the student’s own. 

Learn more about the academic integrity policies and procedures as well as student resources that can help you prepare for a successful semester.

Panthers Care & Counseling and Psychological Services (CAPS)

If you are looking for help for yourself or a fellow classmate, Panthers Care encourages you to express any concerns you may come across as it relates to any personal behavior concerns or worries you have, for the classmate’s well-being or yours; you are encouraged to share your concerns with FIU’s Panthers Care website.

Counseling and Psychological Services (CAPS) offers free and confidential help for anxiety, depression, stress, and other concerns that life brings. Professional counselors are available for same-day appointments. Don’t wait to call (305) 348-2277 to set up a time to talk or visit the online self-help portal.

Inclusivity Statement

This course will serve to embrace the diversity and inclusivity found within Florida International University. We appreciate and respect diversity, equality, equity, cooperativeness, community, and sustainability within our online courses. We are committed to the ongoing education of our students and their participation within the course regardless of gender, ethnicity, age, sexual orientation, geographical location, religion, and disability. We strive in encouraging collaboration by preparing our students to value the differences in others. At the core of our intentions is the encouragement of acceptance and appreciation of differences within our student population and community.

Course Prerequisites

If the course has prerequisites: This course has a prerequisite(s). Review the Course Catalog. webpage for prerequisites information.

If the course does not have prerequisites: There are no prerequisites for this course.

Proctored Exam Policy

Please note that the information contained in this section applies only if your course requires a proctored exam.

Through a careful examination of this syllabus, it is the student’s responsibility to determine whether this online course requires proctored exams. Please visit our Student Proctored Exam Instructions. webpage for important information concerning proctored exams, proctoring centers, and important forms.

Expectations of This Course

This is an online course, which means most (if not all) of the course work will be conducted online. Expectations for performance in an online course are the same for a traditional course. In fact, online courses require a degree of self-motivation, self-discipline, and technology skills which can make these courses more demanding for some students.

Students are expected to:

Review the getting started page located in the course modules;

Introduce yourself to the class during the rest week by posting a self-introduction in the appropriate discussion;

Interact online with instructor, guest speakers, and peers;

Participate in the live, synchronous class period;

Review and follow the course calendar and weekly outlines;

Log in to the course at least 3 times per week;

Respond to discussions by the due date specified;

Respond to emails within 1 business day;

Submit assignments by the corresponding deadline.

The instructor will:

Log in to the course 3 times a week;

Respond to emails within 1 business day;

Grade assignments within 5 days of the assignment deadline.

Course Detail

Course Communication

Communication in this course will take place via the Canvas Inbox. Check out the Canvas Conversations Tutorial or Canvas Guide to learn how to communicate with your instructor and peers using Announcements, Discussions, and the Inbox.

You are welcome to email me either through Canvas or directly to my FIU email. You are also expected to write in a professional manner, meaning there should be a salutation, body, and signature. I will do my best to respond to emails on a weekday within 24 hours. I will return emails sent over the weekend on the next business day.

Discussion Forums

Keep in mind that your discussion forum postings will likely be seen by other members of the course. Care should be taken when determining what to post. When participating in live discussions, please dress professionally, read the material ahead of time, and be thoughtful in you conduct and demeanor. This is a safe space. No rude, demeaning or inappropriate comments will be tolerated.

Discussion Forum Expectations:

  • All expectations are listed in the rubrics for the written discussions each week.
  • The discussions are open from the start of the class until midnight on the Sunday that they are due.
  • Please see the rubric for the criteria for evaluating the originality and quality of your comments and grade credit expected
  • The expected turn-around time for feedback or grades is within 2 business days from the due date.

Assignments and Point Allocation

Mandatory Assignments

Pre Assessment for Women in Hospitality Leadership 

10 points

Canvas Profile and Introduction Video

10 points

Guest Speaker Feedback

20 points x 11 = 220

Article Summaries

10 points x 12= 120

Written Discussion Boards

20 points x 7 = 140

Career Services Assignment

20 points

Post Assessment Women in Hospitality Leadership

10 points



LinkedIn Learnings

Critical Thinking LinkedIn Learning

20 points

Solving Business Problems LinkedIn Learning

20 points

Leadership Philosophy LinkedIn Learning

30 points

Leadership Philosophy Exercise

60 points

Creating and Giving Business Presentations LinkedIn Learning

20 points



Hospitality Challenge Project

 Team Contract

20 points

Paper Topic

50 points

Draft of Paper

250 points

Final Paper

350 points


150 points



Total Mandatory Points


Extra Credit Assignments

 7-minute discussion with Dr. Cain

15 points

Appointment with Kathy Martin

25 points

Senior Survey

10 points

Interview with Female Hospitality Leader & Reflection

25 points

Mid Semester course feedback

10 points

SPOT Evaluation

20 points

Total Extra Credit Points


Assignment Details

In the "Assignments" section below you will find links to all the assignments for this course. If you click on the link it will take you to each assignment's page within Canvas. Within each assignment's page, you will find information describing the assignment in detail, including why the assignment is important, what you will be doing, how you will be successful, as well as how points will be assigned.

If you need help in any capacity, please never hesitate to email me at lcain@fiu.edu. I am here for you. Below is the course schedule for the term. Good luck!

Assessments in this course are not compatible with mobile devices and should not be taken through a mobile phone or a tablet. If you need further assistance please contact FIU Canvas Help Team.

Zoom Video Conference 

Zoom is a video conference tool that you can use to interact with your professor and fellow students by sharing screens, chatting, broadcasting live video/audio, and taking part in other interactive online activities. We will be utilizing this tool to conduct our synchronous class meetings and guest speaker sessions.

Zoom Meetings will be held on the following dates/time:

  • Meeting 1: August 23 from 6:25pm –  7:55pm
  • Meeting 2: August 30 from 6:25pm –  7:55pm
  • Meeting 3: Holiday No zoom
  • Meeting 4: September 13 from 6:25pm –  7:55pm
  • Meeting 5: September 20 from 6:25pm –  7:55pm
  • Meeting 6: September 27 from 6:25pm –  7:55pm
  • Meeting 7: October 4 from 6:25pm –  7:55pm
  • Meeting 8: October 11 from 6:25pm –  7:55pm
  • Meeting 9: October 18 from 6:25pm –  7:55pm
  • Meeting 10: October 25 from 6:25pm –  7:55pm
  • Meeting 11: November 1 from 6:25pm –  7:55pm
  • Meeting 12: November 8 from 6:25pm –  7:55pm
  • Meeting 13: November 15 from 6:25pm –  7:55pm
  • Meeting 14: November 22 from 6:25pm –  7:55pm
  • Meeting 15: No Zoom

Zoom meetings can be accessed via the Zoom link in the course navigation menu. Once you click on the Zoom link:


Meeting ID: 969 6655 0277

Passcode: 2k317y

It will route you to join the meeting for the respective class session. You will also be able to view upcoming meetings, previous meetings that you have already joined, and meeting recordings. Before joining an actual class session:

If you encounter any technical difficulties, please contact the FIU Canvas Help Team. Please ensure you contact support immediately upon the issue occurring.

Grading Schema

Name From To
< 95%
< 90%
< 87%
< 83%
< 80%
< 77%
< 70%
< 60%

Course Calendar