Advanced Food Production Management
General Information The template
Patricia Falcon MBA
786-238-4643 ( text)
Turn Around Time
Within 24 hours M-F
Course Description and Purpose
A course in advanced food production and service techniques to provide the student with realistic production, service and managerial experience. Students will be required to develop skills to plan menus, supervise preparation and service, handle guest relations, and keep accurate accounting records on the profit and loss phases of the operation. Staffing, merchandising, cost control procedures and modern marketing are integral parts of the course.
Upon completing this course, students will be able to:
Please review the FIU's Policies webpage. The policies webpage contains essential information regarding guidelines relevant to all courses at FIU, as well as additional information about acceptable netiquette for online courses. For additional information, please visit FIU's Policy and Procedure Library.
As a member of the FIU community you are expected to be knowledgeable about the behavioral expectations set forth in the FIU Student Conduct and Honor Code.
Technical Requirements and Skills
One of the greatest barriers to taking an online course is a lack of basic computer literacy. By computer literacy, we mean being able to manage and organize computer files efficiently and learning to use your computer's operating system and software quickly and easily. Keep in mind that this is not a computer literacy course, but students enrolled in online courses are expected to have moderate proficiency using a computer. Please go to the What's Required webpage to find out more information on this subject.
Please visit our Technical Requirements webpage for additional information.
Accessibility and Accommodation
The Disability Resource Center collaborates with students, faculty, staff, and community members to create diverse learning environments that are usable, equitable, inclusive, and sustainable. The DRC provides FIU students with disabilities the necessary support to successfully complete their education and participate in activities available to all students. If you have a diagnosed disability and plan to utilize academic accommodations, please contact the Center at 305-348-3532 or visit them at the Graham Center GC 190.
For additional assistance please contact FIU's Disability Resource Center.
Web Accessibility Statements for Partners and Vendors
Please visit our ADA Compliance webpage for additional information about accessibility involving the tools used in this course.
Academic Misconduct Statement
Florida International University is a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas, and community service. All students should respect the right of others to have an equitable opportunity to learn and honestly demonstrate the quality of their learning. Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates respect for themselves, their fellow students, and the educational mission of the University. All students are deemed by the University to understand that if they are found responsible for academic misconduct, they will be subject to the Academic Misconduct procedures and sanctions, as outlined in the Student Conduct and Honor Code. Academic Misconduct includes:
Panthers Care & Counseling and Psychological Services (CAPS)
If you are looking for help for yourself or a fellow classmate, Panthers Care encourages you to express any concerns you may come across as it relates to any personal behavior concerns or worries you have, for the classmate’s well-being or yours; you are encouraged to share your concerns with FIU’s Panthers Care website.
Counseling and Psychological Services (CAPS) offers free and confidential help for anxiety, depression, stress, and other concerns that life brings. Professional counselors are available for same-day appointments. Don’t wait to call (305) 348-2277 to set up a time to talk or visit the online self-help portal.
This course will serve to embrace the diversity and inclusivity found within Florida International University. We appreciate and respect diversity, equality, equity, cooperativeness, community, and sustainability within our online courses. We are committed to the ongoing education of our students and their participation within the course regardless of gender, ethnicity, age, sexual orientation, geographical location, religion, and disability. We strive in encouraging collaboration by preparing our students to value the differences in others. At the core of our intentions is the encouragement of acceptance and appreciation of differences within our student population and community.
The following conduct is prohibited by the Student Conduct and Honor Code. Lack of familiarity with University policy is not a defense to a violation of this Code. Unless specifically noted, the intent is not a required element to establish a policy violation. The following conduct violation or any attempt to violate the Code will be used in charging all Students or Student Organizations;
Section 5 | Conduct Violations - g. Computer Misuse
Copyright Statement: The materials and content in this online course are provided solely for student use during the course. Course materials may not be shared outside of the course or with any third party without the explicit permission of the instructor or content publisher. Visit FIU Library’s Copyright Lib Guide to learn more about copyright law and restrictions.
If the course has prerequisites: This course has a prerequisite(s). Review the Course Catalog. webpage for prerequisites information.
If the course does not have prerequisites: There are no prerequisites for this course.
Expectations of This Course
This is an online course, which means most (if not all) of the course work will be conducted online. Expectations for performance in an online course are the same for a traditional course. In fact, online courses require a degree of self-motivation, self-discipline, and technology skills which can make these courses more demanding for some students.
All assignments are to be submitted electronically according to the instructions on FIU Canvas. Assignments will not be accepted via email, Facebook, text or any other means other than as indicated on Canvas.
TURNITIN- I use TURNITIN for all assignments. All your work should be 100% original with the exception of another's work that is properly cited. Work determined to be more than 30% non-original work may be subject to a zero for that assignment both for the student that copied their work and the student that shared their work. Please do not share your work with other students for any reason.
Assignments must be formatted as follows:
Work that does not meet these requirements will be handed back without comment. If you redo the assignment it will then be late and the late submission policy will apply (see below). These are mechanical things that will help me grade and return your assignments more efficiently. Please take the time to learn and follow the instructions for each assignment.
For more information, please review the important information about assignments page.
Zoom Video Conference
Zoom is a video conference tool that you can use to interact with your professor and fellow students by sharing screens, chatting, broadcasting live video/audio, and taking part in other interactive online activities. We will be utilizing this tool to conduct class meetings and discuss upcoming assignments as well as projects and overviewing materials and content provided in the modules. This is your opportunity to ask questions if you have them! If you attend the live Zoom session, pease ensure your camera is on and you are able to actively engage in the class conversation. Whether you are or you are not able to attend the live sessions, you will be required to view the session and submit a brief summary of what you observed and learned from the session.
Zoom Meetings will be held on the following dates/time:
Zoom meetings can be accessed via the Zoom link in the course navigation menu. Once you click on the Zoom link, it will route you to join the meeting for the respective class session. You will also be able to view upcoming meetings, previous meetings that you have already joined, and meeting recordings. Before joining an actual class session:
If you encounter any technical difficulties, please contact the FIU Canvas Help Team (Links to an external site.). Please ensure you contact support immediately upon the issue occurring.
Various methods will be used to assess your mastery of the material presented. There will be online assignments: In order to be eligible for full points for each assignment, all work should be turned in by the due date and time. If work is late, it will be accepted up to 1 week late, but 50% will be deducted before the assignment is graded. After 2 weeks, any assignment will then be closed. The last assignment will be closed on the final date of the semester.
|Course Requirements||Number of Items||Points for Each||Total Points Available||Weight|
|Individual Weekly Assignments||9||10||110||30%|
|Zoom Recording Summaries||11||10||120||15%|
|Culinary and Service Presentation||3||10||30||15%|
|Final Reflection Paper||1||10||10||10%|
|Final Project Slides & Presentation||2||10||20||20%|
Module / Dates
Topic / Focus
Introductions-kitchen and dining room
Kitchen Assignments and organization
"Social Media Marketing Guest Panel" discussion
May 30-June 5
Dining Room Service Review
Guest Feedback mechanisms
Guest Feedback Process
June 27-July 3
Team Organization and Delegation
Financial improvement via kitchen operations
Project week Part 1
Finals Week-Project Part 2
Putting it all together