Introduction to Hospitality and Tourism Management
Lourdes Torres, MS. Ed.
Canvas Inbox or email@example.com
Katherine Martin, MS. HM
Canvas Inbox or firstname.lastname@example.org
Course Time Zone | Eastern Standard Time (EST). Course due dates are according to this time zone.
Course Description and Purpose
This course provides an overview of the different sectors of the hospitality and tourism management industry, its trends, challenges, and general operating procedures. Operating executives from the fields of hotel, restaurant, foodservice, events, etc. will be featured periodically.
Upon completion of this course, students will be able to:
Upon completion of this course, students will be able to:
Please review FIU's Policies and Netiquette webpage. The policies webpage contains essential information regarding guidelines relevant to all courses at FIU, as well as additional information about acceptable netiquette for online courses.
As a member of the FIU community you are expected to be knowledgeable about the behavioral expectations set forth in the FIU Student Conduct and Honor Code.
Technical Requirements and Skills
One of the greatest barriers to taking an online course is a lack of basic computer literacy. By computer literacy we mean being able to manage and organize computer files efficiently, and learning to use your computer's operating system and software quickly and easily. Keep in mind that this is not a computer literacy course; but students enrolled in online courses are expected to have moderate proficiency using a computer. Please go to the "What's Required" webpage to find out more information on this subject.
Please visit our Technical Requirements webpage for additional information.
Accessibility and Accommodation
The Disability Resource Center collaborates with students, faculty, staff, and community members to create diverse learning environments that are usable, equitable, inclusive and sustainable. The DRC provides FIU students with disabilities the necessary support to successfully complete their education and participate in activities available to all students. If you have a diagnosed disability and plan to utilize academic accommodations, please contact the Center at 305-348-3532 or visit them at the Graham Center GC 190 (BBC: WUC 139, 305-919-5345).
For additional assistance please contact FIU's Disability Resource Center.
Please visit our ADA Compliance webpage for additional information about accessibility involving the tools used in this course.
Academic Misconduct Statement
Florida International University is a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas and community service. All students should respect the right of others to have an equitable opportunity to learn and honestly to demonstrate the quality of their learning. Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates respect for themselves, their fellow students, and the educational mission of the University. All students are deemed by the University to understand that if they are found responsible for academic misconduct, they will be subject to the Academic Misconduct procedures and sanctions, as outlined in the Student Handbook.
Academic Misconduct includes: Cheating – The unauthorized use of books, notes, aids, electronic sources; or assistance from another person with respect to examinations, course assignments, field service reports, class recitations; or the unauthorized possession of examination papers or course materials, whether originally authorized or not. Plagiarism – The use and appropriation of another’s work without any indication of the source and the representation of such work as the student’s own. Any student who fails to give credit for ideas, expressions or materials taken from another source, including internet sources, is responsible for plagiarism.
Every student must respect the right of all to have an equitable opportunity to learn and honestly demonstrate the quality of their learning. Therefore, all students must adhere to a standard of academic conduct, demonstrating respect for themselves, their fellow students, and the educational mission of the University. As a student taking this class:
Panthers Care & Counseling and Psychological Services (CAPS)
If you are looking for help for yourself or a fellow classmate, Panthers Care encourages you to express any concerns you may come across as it relates to any personal behavior concerns or worries you have, for the classmate’s well-being or yours; you are encouraged to share your concerns with FIU’s Panthers Care website.
Counseling and Psychological Services (CAPS) offers free and confidential help for anxiety, depression, stress, and other concerns that life brings. Professional counselors are available for same-day appointments. Don’t wait to call 305-348-2277 to set up a time to talk or visit the online self-help portal.
There are no course prerequisites for this course. Review more information about prerequisites in the course catalog. Must have knowledge of Microsoft Office: Word, PowerPoint, & Excel.
Required Textbook and Course Materials
Hospitality Today: An Introduction
Rocco M. Angelo, Andrew Vladimir
Educational Inst of the Amer Hotel
July 1, 2001
Available online at Amazon, CheapBooks, or other online booksellers. Any edition of the text is acceptable.
Expectations of this Course
This is an online course, which means most (if not all) of the course work will be conducted online. Expectations for performance in an online course are the same for a traditional course. In fact, online courses require a degree of self-motivation, self-discipline, and technology skills which can make these courses more demanding for some students.
Students are expected to:
The instructors will:
Zoom is a video conference tool that you can use to interact with your professor and fellow students by sharing screens, chatting, broadcasting live video/audio, and taking part in other interactive online activities. We will be utilizing this tool to conduct virtual office hours.
Zoom Test Meeting Room
Use this link to access the Zoom Test Meeting Room. This meeting room is available to test out the software before joining an actual session.
Reference the provided links to access Zoom student tutorials to learn about the tool, how to access your meeting room, and share your screen.
After reading selections from the textbook, listening to podcasts, and viewing provided resources; students will write one page reflection papers on the various topics, listing some great "takeaways", answering provided questions, and more.
Strict Guidelines for the Papers:
Using the 'Introduce Yourself' forum, students will provide a short biography, and introduce themselves to the class.
After reading selections from the textbook, listening to podcasts, and viewing provided resources; students will engage in a discussion on the provided topic in the discussion forum. Students are required to comment on at least one student's discussion post.
Career Action Plan
After reading selections from the textbook, students will submit a 4 Year Career Action Plan. The action plan template is provided in the assignment details.
After reading selections from the textbook, listening to podcasts, and viewing provided resources; students will create a personal marketing plan using the suggestions provided.
The Marketing Plan will include the following:
Strict Guidelines for the Paper:
Final- Hospitality Analysis
Students will create a SWOT Analysis on one of the areas covered from the textbook.
Please make sure to include the following:
The paper needs to be at least two pages and double space. Each section for the analysis is at least one paragraph (5-10 sentences). No name and title of assignment needed. If you do not follow the instructions, you will receive a 0 for the assignment.
20 points will be automatically deducted for late work, with an additional 5 points deducted for incorrect formatting. All late assignments must be submitted no later than 7 days after its due date.
|Number of Items
|Points for Each
|Total Points Available
|Career Action Plan
|Final- Hospitality Analysis
|95 or above
|83 - 86
|70 - 76
|90 - 94
|80 - 82
60 - 69
87 - 89
77 - 79
59 or less