General Information The template

Professor Information

Instructor Profile Picture

Instructor

Dale Gomez

Office

HM 371

E-mail

gomezd@fiu.edu

phone

(305) 919-4554

Office Hours

Wednesday: 5 PM to 6:15 PM
Thursday: 2 PM to 3:15 PM

Course Description and Purpose

This course covers current computer applications in the hospitality industry including information technology specific to hotel and restaurant accounting, finance, marketing, and management. These concepts are stressed through hands-on laboratory assignments with a Hotel Property Management System and a Restaurant POS/back-office as well as Microsoft Office. Mathematical financial functions will include the Present Value Function and the time value of money in the context of the Uniform System of Accounts for the Lodging Industry

Course Objectives

At the conclusion of this course, students will be able to:

  • [CO1] Describe, recognize and interpret the basic operations of computers, including hardware and software, databases and the internet.
  • [CO2] Identify, articulate and demonstrate the use of application software, such as the Microsoft Office application, in-particular Microsoft Excel, and how it helps facilitate the hospitality industry.
  • [CO3] Describe, demonstrate and differentiate the elements and interworkings of information systems in the hospitality industry, such as Property Management Systems, Restaurant Management Systems, E-Commerce and Global Distribution Systems.
  • [CO4] Identify and discover the application of Virtual Reality and Augmented Reality and explore the future trends in the hospitality industry.

Important Information

Policies

Please review the FIU's Policies and Netiquette webpage. The policies webpage contains essential information regarding guidelines relevant to all courses at FIU, as well as additional information about acceptable netiquette for online courses.

 As a member of the FIU community you are expected to be knowledgeable about the behavioral expectations set forth in the FIU Student Code of Conduct.

Technical Requirements and Skills

One of the greatest barriers to taking an online course is a lack of basic computer literacy. By computer literacy we mean being able to manage and organize computer files efficiently, and learning to use your computer's operating system and software quickly and easily. Keep in mind that this is not a computer literacy course; but students enrolled in online courses are expected to have moderate proficiency using a computer. Please go to the "What's Required" webpage to find out more information on this subject.

Privacy Policy Statements for partners and Vendors

Please visit our Technical Requirements webpage for additional information.

Accessibility and Accommodation

The Disability Resource Center collaborates with students, faculty, staff, and community members to create diverse learning environments that are usable, equitable, inclusive and sustainable. The DRC provides FIU students with disabilities the necessary support to successfully complete their education and participate in activities available to all students. If you have a diagnosed disability and plan to utilize academic accommodations, please contact the Center at (305) 348-3532 or visit them at the Graham Center GC 190.

For additional assistance please contact FIU's Disability Resource Center.

Web Accessibility Statements for Partners and Vendors

Please visit our ADA Compliance webpage for additional information about accessibility involving the tools used in this course.

Academic Misconduct Statement

Florida International University is a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas and community service. All students should respect the right of others to have an equitable opportunity to learn and honestly to demonstrate the quality of their learning. Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates respect for themselves, their fellow students, and the educational mission of the University. All students are deemed by the University to understand that if they are found responsible for academic misconduct, they will be subject to the Academic Misconduct procedures and sanctions, as outlined in the Student Handbook.

Academic Misconduct includes: Cheating – The unauthorized use of books, notes, aids, electronic sources; or assistance from another person with respect to examinations, course assignments, field service reports, class recitations; or the unauthorized possession of examination papers or course materials, whether originally authorized or not. Plagiarism – The use and appropriation of another’s work without any indication of the source and the representation of such work as the student’s own. Any student who fails to give credit for ideas, expressions or materials taken from another source, including internet sources, is responsible for plagiarism.

Learn more about the academic integrity policies and procedures as well as student resources that can help you prepare for a successful semester.

Panthers Care & Counseling and Psychological Services (CAPS)

If you are looking for help for yourself or a fellow classmate, Panthers Care encourages you to express any concerns you may come across as it relates to any personal behavior concerns or worries you have, for the classmate’s well-being or yours; you are encouraged to share your concerns with FIU’s Panthers Care website.

Counseling and Psychological Services (CAPS) offers free and confidential help for anxiety, depression, stress, and other concerns that life brings. Professional counselors are available for same-day appointments. Don’t wait to call (305) 348-2277 to set up a time to talk or visit the online self-help portal.

Course Prerequisites

There are no prerequisites for this course.

Textbook and Course Materials

Technology Strategies for the Hospitality Industry
title : 
Technology Strategies for the Hospitality Industry
authors : 
Peter D. Nyheim
publisher : 
publisher, Dec-2017
publish date : 
Dec-2017
isbn 10 : 
0134484495
isbn 13 : 
9780134484495
notes : 
Notes
additional notes : 
Additional Notes
For courses in technology in hospitality. A practical guide to enhancing hospitality with technology Technology Strategies for the Hospitality Industry examines technology strategies for the hospitality industry, from hotels and restaurants, to meetings and events. Practical in its approach, the text has a running theme of strategy throughout, and each chapter flows in the same order -- interview, content, case study, and questions. Written in cooperation with a team of contributing authors from the industry, the 3rd edition includes a new chapter on virtual and augmented reality in hospitality and updated material on current and emerging technologies.

Expectations of This Course

This is an online course, which means most (if not all) of the course work will be conducted online. Expectations for performance in an online course are the same for a traditional course. In fact, online courses require a degree of self-motivation, self-discipline, and technology skills which can make these courses more demanding for some students.

Students are expected to:

  • review the getting started page located in the course modules;
  • introduce yourself to the class during the first week by posting a self-introduction in the appropriate discussion;
  • take the practice quiz to ensure that your computer is compatible with the learning management system, Canvas;
  • interact online with instructor and peers;
  • review and follow the course calendar and weekly outlines;
  • log in to the course multiple timesper week;
  • respond to discussions by the due date specified. No late work will be accepted; 
  • respond to emails within 2 days; 
  • submit assignments by the corresponding deadline

The instructor will:

  • log in to the course daily;
  • respond to discussion postings within 2 days of the deadline
  • respond to emails within 24 hours; 
  • grade assignments within 3 days of the assignment deadline.

Course Detail

Course Communication

Communication in this course will take place via the Canvas Inbox. Check out the Canvas Conversations Tutorial or Canvas Guide to learn how to communicate with your instructor and peers using Announcements, Discussions, and the Inbox. I will respond to all correspondences within 24 hours.

Discussion Forums

Keep in mind that your discussion forum postings will likely be seen by other members of the course. Care should be taken when determining what to post.

Discussion Forum Expectations:

  • There will be 14 discussion forums during the semester. Two discussion forums per module.
  • Your original post should be at least 200 words.
  • Post must adhere to APA writing standards including providing sources of information (references).
  • Read and respond in no fewer than 100 words to at least 2 of your classmate’s posts
  • Correct grammar, spelling and punctuation are expected.
  • State your position on whether you agree or disagree with your colleagues’ statements
  • Defend your position concrete examples from real website examples.
  • Criteria for evaluating the originality and quality of students’ comments and grade credit expected using the provided Rubric.

Quizzes

In order to mitigate any issues with your computer and online assessments, it is very important that you take the "Practice Quiz" from each computer you will be using to take your graded quizzes and exams. It is your responsibility to make sure your computer meets the minimum hardware requirements.

All assessments will auto-submit when (1) the timer runs out OR (2) the closing date/time is reached, whichever happens first. For example, if a quiz has a closing time of 5:00 pm but the student begins the exam at 4:55 pm, the student will only have 5 minutes to complete the quiz.

Assessments in this course are not compatible with mobile devices and should not be taken through a mobile phone or a tablet. If you need further assistance please contact FIU Online Support Services.

Quiz Expectations:

  • There will be 14 quizzes during the semester. One quiz per module.
  • Quizzes will be available the duration of the weekly module.
  • You will have 20 minutes to complete the 10 question quizzes.
  • Quiz results will be available after the due date and you will be able to review the results.
  • Feedback for the quizzes will be available immediately after the due date.

Assessments

In order to mitigate any issues with your computer and online assessments, it is very important that you take the "Practice Quiz" from each computer you will be using to take your graded quizzes and exams. It is your responsibility to make sure your computer meets the minimum hardware requirements.

All assessments will auto-submit when (1) the timer runs out OR (2) the closing date/time is reached, whichever happens first. For example, if a quiz has a closing time of 5:00 pm but the student begins the exam at 4:55 pm, the student will only have 5 minutes to complete the quiz.

Assessments in this course are not compatible with mobile devices and should not be taken through a mobile phone or a tablet. If you need further assistance please contact FIU Online Support Services.

Assessment Expectations:

  • There will be 2 major assessments during the semester; a midterm and a final.
  • Assessments will be available the duration of the exam module.
  • You will have 75 minutes to complete the 50 questions.
  • Assessment results will be available after the due date and you will be able to review the results.
  • Feedback for the assessments will be available immediately after the due date.

Assignments

Assignment Expectations:

  • There will be 14 assignments during the semester. One assignment per module.
  • Assignments will be available the duration of the weekly module.
  • All assignments are to be completed on an individual basis.
  • Use the Assignment drop box.
  • Do not email the assignment to your professor
  • Evaluation of the assignment will be based on the following:      
    • Content, creativity, clarity and the reasoning process  
    • Rubrics
  • The expected turn-around time for feedback and grades will be 3 days.

Assignments

20% of Total
Due Aug 29 2021 at 11:59 pm | 200 pts
Due Sep 05 2021 at 11:59 pm | 200 pts
Due Sep 12 2021 at 11:59 pm | 200 pts
Due Sep 19 2021 at 11:59 pm | 200 pts
Due Sep 26 2021 at 11:59 pm | 200 pts
Due Oct 03 2021 at 11:59 pm | 200 pts
Due Oct 17 2021 at 11:59 pm | 200 pts
Due Oct 24 2021 at 11:59 pm | 200 pts
Due Oct 31 2021 at 11:59 pm | 200 pts
Due Nov 07 2021 at 11:59 pm | 200 pts
Due Nov 07 2021 at 11:59 pm | 200 pts
Due Nov 21 2021 at 11:59 pm | 200 pts
Due Nov 21 2021 at 11:59 pm | 200 pts
Due Dec 05 2021 at 11:59 pm | 200 pts
20% of Total
Due Aug 29 2021 at 11:59 pm | 200 pts
Due Sep 05 2021 at 11:59 pm | 200 pts
Due Sep 12 2021 at 11:59 pm | 200 pts
Due Sep 19 2021 at 11:59 pm | 200 pts
Due Sep 26 2021 at 11:59 pm | 200 pts
Due Oct 03 2021 at 11:59 pm | 200 pts
Due Oct 17 2021 at 11:59 pm | 200 pts
Due Oct 24 2021 at 11:59 pm | 200 pts
Due Oct 31 2021 at 11:59 pm | 200 pts
Due Nov 07 2021 at 11:59 pm | 200 pts
Due Nov 07 2021 at 11:59 pm | 200 pts
Due Nov 21 2021 at 11:59 pm | 200 pts
Due Nov 21 2021 at 11:59 pm | 200 pts
Due Dec 05 2021 at 11:59 pm | 200 pts
10% of Total
Due Aug 29 2021 at 11:59 pm | 100 pts
Due Sep 05 2021 at 11:59 pm | 100 pts
Due Sep 12 2021 at 11:59 pm | 100 pts
Due Sep 19 2021 at 11:59 pm | 100 pts
Due Sep 26 2021 at 11:59 pm | 100 pts
Due Oct 03 2021 at 11:59 pm | 100 pts
Due Oct 17 2021 at 11:59 pm | 100 pts
Due Oct 24 2021 at 11:59 pm | 100 pts
Due Oct 31 2021 at 11:59 pm | 100 pts
Due Nov 07 2021 at 11:59 pm | 100 pts
Due Nov 07 2021 at 11:59 pm | 100 pts
Due Nov 21 2021 at 11:59 pm | 100 pts
Due Nov 21 2021 at 11:59 pm | 100 pts
Due Dec 05 2021 at 11:59 pm | 100 pts
50% of Total
Due Oct 17 2021 at 11:59 pm | 4000 pts
Due Dec 12 2021 at 11:59 pm | 4000 pts
2% of Total
200 pts

Grading

Course Requirements
Number of Items
Points for Each
Total Points Available
Weight
Quizzes
14100140010%
Assignments
14200280020%
Discussions
14200280020%
Exams024000800050%
Total
58N/A15000100%
LetterRange (%)LetterRange (%)
LetterRange (%)
A95 or aboveB83 - 86C70 - 76
A-90 - 94B-80 - 82D60- 69
B+87-89C+77 - 79F59 or less

Course Calendar

Course Schedule

DateModuleDiscussionAssignmentQuiz
Aug 2301010101
Aug 3002020202
Sept 60303
03
03
Sept 130404
04
04
Sept 2005050505
Sept 2706060606
Oct 407070707
Oct 11MIDTERM EXAM


MIDTERM EXAM
Oct 1808080808
Oct 2509090909
Nov 110 and 11
10 and 11
10 and 11
10 and 11
Nov 8Veterans Day
Veterans Day
Veterans Day
Veterans Day
Nov 1512 and 13
12 and 13
12 and 13
12 and 13
Nov 22Thanksgiving
Thanksgiving
Thanksgiving
Thanksgiving
Nov 2914141414
Dec 6FINAL EXAM


FINAL EXAM

*Schedule subject to change

Modules

Oct 17 |4000 pts
Will unlock Oct 11, 2021 at 12:00 am
Dec 12 |4000 pts
Will unlock Dec 06, 2021 at 12:00 am