General Information The template

Professor Information

Instructor Profile Picture


Professor Katherine Martin


RM 331



(305) 919-4086

Office Hours

Mon/Tues/Thurs/Fr 10am-4pm

Turn Around Time

Within 48 hours

Course Description and Purpose

This course introduces current practices in Recruitment and Retention of human resources in the hospitality industry. These practices are emphasized through an exploration of the development of a hospitality organizations human resources with an emphasis on cost effectiveness and creating an inclusive workplace.

Course Objectives

At the conclusion of the course, students will be able to:

  • [CO1] Recall processes in HRM in the hospitality industry related to HR Functions, Selection and Recruitment, Compensation and Benefits, Retention and Health and Safety.
  • [CO2] Define the terminology in HRM in the hospitality industry related to Strategic Planning, Diversity, Recruitment, Compensation and Benefits, and Employee Rights.
  • [CO3] Identify the elements in HRM in the hospitality industry related to HR Functions, Diversity, Equity and Inclusion, Selection, the Multigenerational workplace, and Retention.
  • [CO4] Distinguish the skills in HRM in the hospitality industry needed for Selection, Training Methods and employee Performance and Assessment.
  • [CO5] Discuss application of HRM skills in the hospitality industry.
  • [CO6] Describe the use of HRM skills and their application in the hospitality industry.
  • [CO7] Summarize contemporary HRM issues related to the hospitality industry.
  • [CO8] Identify appropriate peer reviewed HRM hospitality research.  
  • [CO9] Differentiate between various hospitality research journals.

Important Information


Please review the FIU's Policies webpage. The policies webpage contains essential information regarding guidelines relevant to all courses at FIU, as well as additional information about acceptable netiquette for online courses. For additional information, please visit FIU's Policy and Procedure Library.

 As a member of the FIU community you are expected to be knowledgeable about the behavioral expectations set forth in the FIU Student Conduct and Honor Code.

Technical Requirements and Skills

One of the greatest barriers to taking an online course is a lack of basic computer literacy. By computer literacy, we mean being able to manage and organize computer files efficiently and learning to use your computer's operating system and software quickly and easily. Keep in mind that this is not a computer literacy course, but students enrolled in online courses are expected to have moderate proficiency using a computer. Please go to the What's Required webpage to find out more information on this subject.

Privacy Policy Statements for Partners and Vendors

Please visit our Technical Requirements webpage for additional information.

Accessibility and Accommodation

The Disability Resource Center collaborates with students, faculty, staff, and community members to create diverse learning environments that are usable, equitable, inclusive, and sustainable. The DRC provides FIU students with disabilities the necessary support to successfully complete their education and participate in activities available to all students. If you have a diagnosed disability and plan to utilize academic accommodations, please contact the Center at 305-348-3532 or visit them at the Graham Center GC 190.

For additional assistance please contact FIU's Disability Resource Center.

Web Accessibility Statements for Partners and Vendors 

Please visit our ADA Compliance webpage for additional information about accessibility involving the tools used in this course.

Academic Misconduct Statement

Florida International University is a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas, and community service. All students should respect the right of others to have an equitable opportunity to learn and honestly demonstrate the quality of their learning. Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates respect for themselves, their fellow students, and the educational mission of the University. All students are deemed by the University to understand that if they are found responsible for academic misconduct, they will be subject to the Academic Misconduct procedures and sanctions, as outlined in the Student Conduct and Honor Code. Academic Misconduct includes:


  • The unauthorized use of any materials, information, study aids or assistance from another person on any academic assignment or exercise, unless explicitly authorized by the course Instructor; 
  • Assisting another student in the unauthorized use of any materials, information, study aids, unless explicitly authorized by the Instructor; and 
  • Having a substitute complete any academic assignment or completing an academic assignment for someone else, either paid or unpaid; and


  • The deliberate use and appropriation of another are work without any indication of the source and the representation of such work as the Student's own.
  • Assisting another student in the deliberate use and appropriation of another’s work without any indication of the source and the representation of such work as the student’s own. 

Learn more about the academic integrity policies and procedures as well as student resources that can help you prepare for a successful semester.

Panthers Care & Counseling and Psychological Services (CAPS)

If you are looking for help for yourself or a fellow classmate, Panthers Care encourages you to express any concerns you may come across as it relates to any personal behavior concerns or worries you have, for the classmate’s well-being or yours; you are encouraged to share your concerns with FIU’s Panthers Care website.

Counseling and Psychological Services (CAPS) offers free and confidential help for anxiety, depression, stress, and other concerns that life brings. Professional counselors are available for same-day appointments. Don’t wait to call (305) 348-2277 to set up a time to talk or visit the online self-help portal.

Inclusivity Statement

This course will serve to embrace the diversity and inclusivity found within Florida International University. We appreciate and respect diversity, equality, equity, cooperativeness, community, and sustainability within our online courses. We are committed to the ongoing education of our students and their participation within the course regardless of gender, ethnicity, age, sexual orientation, geographical location, religion, and disability. We strive in encouraging collaboration by preparing our students to value the differences in others. At the core of our intentions is the encouragement of acceptance and appreciation of differences within our student population and community.

Course Prerequisites

Students should have knowledge of Microsoft Office:  Word, PowerPoint, & Excel. No prerequisites for this course.

Textbook and Course Materials

Human Resources Management (Required)
title : 

Human Resources Management (Required)

authors : 

Laura Portolese

publisher : 

Flatworld Knowledge

publish date : 
June 2020
isbn 10 : 

Textbook ISBN 9781453399309 





Additional Text Book Notes: 

You may purchase your e version of textbook online from Flatworld Knowledge.
 Purchasing on publisher website will afford you the least expensive option for the electronic version of the textbook. Bookstore sells “card” with access code. They will be more expensive than purchasing directly from Flat World Knowledge.

Expectations of This Course

All students are required to have an FIU email account for which they are responsible to check for communications from the professor as well as the University. Assignments will not be accepted AFTER THE DUE DATE, unless the Professor makes changes  to the date and/or approves. 


All students are required to attend every class which are on Wednesdays from 2pm-4:45pm. Class will start promptly at 2:05 and attendance will be taken at that time. If you arrived after 2:05pm you will be considered late and will loose half of your participation points for that day. If you miss more than 3 classes without an excused absence (which must be approved by the professor) you will be dropped one grade.  ** Please note excessive absences may lead to failing the course or a grade of incomplete. 

 Every student DAILY AND BEFORE arriving to campus,  must complete the P3 app. If you are not given the green check mark to enter campus, then return home and contact me by email. 

Please check your FIU email account and Canvas course at least once a day. Email and Canvas are the best ways for the University, and your professors to contact you. 

If you do not feel well, have tested positive for COVID-19, or have been in contact with a person with COVID-19 while yet not being fully vaccinated, PLEASE DO NOT COME TO CLASS, IMMEDIATELY COMPLETE THE P3 APP TO NOTIFY THE COVID RESPONSE TEAM OR CALL THEM AT: 305-348-1919 AND CONTACT ME BY EMAIL(  AS SOON AS YOU CAN.  



Students are expected to:

  • review the getting started page located in the course modules;
  • take the practice quiz to ensure that your computer is compatible with the learning management system, Canvas;
  • review and follow the course calendar and weekly outlines;
  • read and review all material (text book chapter (s) that will be discussed at the next class, prior to class
  • complete all assignments by the due date specified. No late work will be accepted; 
  • respond to emails within 2 days; 

The instructor will:

  • respond to emails within 24-48 hours
  • grade assignments within 7 days of the assignment deadline.

Course Detail

Course Communication

Communication in this course will take place via the Canvas Inbox. Check out the Canvas Conversations Tutorial or Canvas Guide to learn how to communicate with your instructor and peers using Announcements, Discussions, and the Inbox. I will respond to all correspondences within 24-48 hours.


All assessments will be in class not online. 

  • There will be two tests and one FINAL exam 
  • The dates of the exams will be provided on Canvas and in class, however, please note that dates except for the Final may change due to class guests
  • You will have a 1 hour and 30 mins to complete the exams/Final all of the class time 
  • Grades for the assessments will be on Canvas by the next class 
  • If you will like to review your test/grade you can make an appointment to meet with to review and discuss

List of Exams and percentage of total class grade 

Exam 1-15%
Exam 2-15%
Final -     30%


25% of Total
Due Aug 29 2021 at 11:59 pm | 100 pts
Due Sep 05 2021 at 11:59 pm | 100 pts
Due Sep 12 2021 at 11:59 pm | 100 pts
Due Sep 19 2021 at 11:59 pm | 100 pts
Due Sep 26 2021 at 11:59 pm | 100 pts
Due Oct 03 2021 at 11:59 pm | 100 pts
Due Oct 10 2021 at 11:59 pm | 100 pts
Due Oct 17 2021 at 11:59 pm | 100 pts
Due Oct 24 2021 at 11:59 pm | 100 pts
Due Oct 31 2021 at 11:59 pm | 100 pts
Due Nov 07 2021 at 11:59 pm | 100 pts
15% of Total
15% of Total
No assignments in this group
10% of Total
No assignments in this group
5% of Total
No assignments in this group


Please see below breakdown of the grading in class 

Course Requirements
Number of Items
Test 230%
Final Exam 230%

Grading Schema

Name From To
< 95%
< 90%
< 87%
< 83%
< 80%
< 77%
< 70%
< 60%

Course Calendar