General Information The template

Professor Information

Instructor Profile Picture

Instructor

Miranda Kitterlin-Lynch

Office

HM 357

E-mail

mkitterl@fiu.edu

phone

(305) 919-4424

Office Hours

By Appointment

Turn Around Time

Within 24-48 hours

Additional Notes

Course Description and Purpose

HMG 6246 – Organizational Behavior in Hospitality and Tourism is the study of human behavior in organizational settings, the interface between human behavior and the organization, and the organization itself.  Thus, organizational behavior reflects several levels of analysis and a wide variety of interactions among these levels.

Course Objectives

At the end of this course students will be able to perform each of the following activities with an accuracy of 73 percent or higher:

  • Assess contemporary organizational behavior.
  • Justify how workplace behaviors can directly or indirectly influence organizational effectiveness.
  • Assess the nature of motivation, and explain the relationship between motivation and employee performance.
  • Explain the key elements in an effective organizational reward system.
  • Explain the basic kinds of communication networks.
  • Explain the general stages of group development, and describe group decision making in organizations.
  • Assess the nature of leadership and its influence.
  • Explain the essential elements of organization design.
  • Discuss organization culture and how it affects employee behavior.
  • Explain organizational and individual sources of resistance to change.

Important Information

Policies

Please review the FIU's Policies webpage. The policies webpage contains essential information regarding guidelines relevant to all courses at FIU, as well as additional information about acceptable netiquette for online courses. For additional information, please visit FIU's Policy and Procedure Library.

As a member of the FIU community you are expected to be knowledgeable about the behavioral expectations set forth in the FIU Student Conduct and Honor Code.

The drop deadline without financial liability is the first Friday of your course(s).  The drop deadline to receive a DR grade is the fifth Friday of your course(s).

Technical Requirements and Skills

One of the greatest barriers to taking an online course is a lack of basic computer literacy. By computer literacy we mean being able to manage and organize computer files efficiently, and learning to use your computer's operating system and software quickly and easily. Keep in mind that this is not a computer literacy course; but students enrolled in online courses are expected to have moderate proficiency using a computer. Please go to the "What's Required" webpage to find out more information on this subject.

Please visit our Technical Requirements webpage for additional information.

Accessibility and Accommodation

The Disability Resource Center collaborates with students, faculty, staff, and community members to create diverse learning environments that are usable, equitable, inclusive, and sustainable. The DRC provides FIU students with disabilities the necessary support to successfully complete their education and participate in activities available to all students. If you have a diagnosed disability and plan to utilize academic accommodations, please contact the Center at 305-348-3532 or visit them at the Graham Center GC 190.

For additional assistance please contact FIU's Disability Resource Center.

Web Accessibility Statements for Partners and Vendors 

Please visit our ADA Compliance webpage for additional information about accessibility involving the tools used in this course.

Academic Misconduct Statement

Florida International University is a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas, and community service. All students should respect the right of others to have an equitable opportunity to learn and honestly demonstrate the quality of their learning. Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates respect for themselves, their fellow students, and the educational mission of the University. All students are deemed by the University to understand that if they are found responsible for academic misconduct, they will be subject to the Academic Misconduct procedures and sanctions, as outlined in the Student Conduct and Honor Code. Academic Misconduct includes:

Cheating

  • The unauthorized use of any materials, information, study aids or assistance from another person on any academic assignment or exercise, unless explicitly authorized by the course Instructor; 
  • Assisting another student in the unauthorized use of any materials, information, study aids, unless explicitly authorized by the Instructor; and 
  • Having a substitute complete any academic assignment or completing an academic assignment for someone else, either paid or unpaid; and

Plagiarism

  • The deliberate use and appropriation of another are work without any indication of the source and the representation of such work as the Student's own.
  • Assisting another student in the deliberate use and appropriation of another’s work without any indication of the source and the representation of such work as the student’s own. 

Learn more about the academic integrity policies and procedures as well as student resources that can help you prepare for a successful semester.

Panthers Care & Counseling and Psychological Services (CAPS)

If you are looking for help for yourself or a fellow classmate, Panthers Care encourages you to express any concerns you may come across as it relates to any personal behavior concerns or worries you have, for the classmate’s well-being or yours; you are encouraged to share your concerns with FIU’s Panthers Care website.

Counseling and Psychological Services (CAPS) offers free and confidential help for anxiety, depression, stress, and other concerns that life brings. Professional counselors are available for same-day appointments. Don’t wait to call (305) 348-2277 to set up a time to talk or visit the online self-help portal.

Inclusivity Statement

This course will serve to embrace the diversity and inclusivity found within Florida International University. We appreciate and respect diversity, equality, equity, cooperativeness, community, and sustainability within our online courses. We are committed to the ongoing education of our students and their participation within the course regardless of gender, ethnicity, age, sexual orientation, geographical location, religion, and disability. We strive in encouraging collaboration by preparing our students to value the differences in others. At the core of our intentions is the encouragement of acceptance and appreciation of differences within our student population and community.

Course Prerequisites

There are no prerequisites for this course.

Textbook and Course Materials

Organizational Behavior
title : 
Organizational Behavior
authors : 
Miranda Kitterlin, Lisa Moll
publisher : 
publisher, Aug-2012
publish date : 
Aug-2012
isbn 10 : 
1465206787
isbn 13 : 
9781465206787
notes : 

Ebook is available at discounted price when purchased from publisher: https://he.kendallhunt.com/product/organizational-behavior-skills-based-approach-2

additional notes : 

Note: As of Fall 2021, FIU has implemented the Panther Book Pack. This is an affordable course materials subscription rental program providing you with the print and digital course materials required by the instructor at a flat rate of $20 per credit hour. When you registered for this course you were notified via email of the materials included in the Panther Book Pack for all your classes. I recommend that you review the pricing for all materials per semester for the greatest savings. You have the option to opt out of this subscription for the semester until the cancellation of enrollment date for the term. Once you opt out, the flat rate subscription amount will be credited to your student account. For more details, visit http://bookpack.fiu.edu. 

description

Expectations of This Course

This is an online course, which means most (if not all) of the course work will be conducted online. Expectations for performance in an online course are the same for a traditional course. In fact, online courses require a degree of self-motivation, self-discipline, and technology skills which can make these courses more demanding for some students.

·  This course will emphasize active learning.  We tend to learn more when we participate in small group discussions, case analysis, and other activities.

·  Personal assessment and growth:  It is intended that you will become a more effective leader as a result of taking this class.

·  Respect for theory and research:  Highly competent hospitality leaders understand what behaviors are most effective, why they work and when best to use them. This means that our development must be grounded in theory and research.

·  The use of stories:  We are immersed in stories because story telling is such an integral part of the human experience.  Expect to look at all kinds of organizational behavior narratives - in case studies, books, films, and documentaries.

·  Dialogue between students and the instructor:  No one person can know everything about a subject as broad as organizational behavior.  A lot has been learned about organizational behavior from students in this class. Many times the professor will be asking what you think.  Remember, too, that there is no one correct answer to some of the questions raised in class and in our readings.

Course Detail

Course Communication

Students are expected to check emails regularly for course-related messages or announcements.  Any email communication sent to the professor should be professional in nature, and include the student’s name, the course in which they are enrolled, a salutation and closing, and clear and concise message content.  More information on writing professional emails, including examples, can be found here: http://syntaxis.com/files/bk-excerpt-email.pdf  Students should expect a reply response from the professor within 24 hours, unless a situation arises that prevents this opportunity.  

Discussion Forums

Active, quality class participation is required.  Participation will be evaluated based on the quality and quantity of student discussion board postings and replies to one another’s postings.  A quality discussion contribution consists of thoughtful feedback, versus a simple, superficial remark such as “I agree” or “I like this”.  A quality discussion contribution will explain WHY you agree or WHY you like something.  Adequate participation will involve posting contributions to every topic, AS WELL AS responding to the contributions of other students per discussion forum.  There will be a discussion forum for each topic, as well as discussion forms for each research presentation.  Discussion contributions MUST be posted before Monday of the next week (with the exception of Week 8 – all discussion must be completed by Saturday of Week 8), with the first post made by the WEDNESDAY of each week.

Full points require:

  • Answering the chapter review and reflection questions in required discussion areas.
  • Responding to at least two others in these same discussion areas.
  • First post must be made by the Wednesday of each week, so as to allow time for actual discussion of ideas.
  • Posting on at least two different days of the week in each required discussion area.
  • Monitoring your discussion posts by engaging in discussion with those who have replied to your post.

Hint:
By checking our Discussion area often, you will become more engaged in the conversation – have time to ask and answer questions of your classmates.

This is Step One to getting the most from the course content, developing relationships and understanding the process of discussion dialogue, facilitation and assessment.

Assessments

In order to mitigate any issues with your computer and online assessments, it is very important that you take the "Practice Quiz" from each computer you will be using to take your graded quizzes and exams. It is your responsibility to make sure your computer meets the minimum hardware requirements.

 Assessments in this course are not compatible with mobile devices and should not be taken through a mobile phone or a tablet. If you need further assistance please contact
FIU Online Support Services.

Assignments

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Due Oct 24 2021 at 11:59 pm | 2 pts
Due Oct 24 2021 at 11:59 pm | 2 pts
Due Oct 31 2021 at 11:59 pm | 2 pts
Due Oct 31 2021 at 11:59 pm | 2 pts
Due Nov 07 2021 at 11:59 pm | 2 pts
Due Nov 07 2021 at 11:59 pm | 2 pts
Due Nov 14 2021 at 11:59 pm | 2 pts
Due Nov 14 2021 at 11:59 pm | 2 pts
Due Nov 21 2021 at 11:59 pm | 2 pts
Due Nov 21 2021 at 11:59 pm | 2 pts
Due Nov 28 2021 at 11:59 pm | 2 pts
Due Nov 28 2021 at 11:59 pm | 2 pts
Due Dec 05 2021 at 11:59 pm | 2 pts
Due Dec 05 2021 at 11:59 pm | 2 pts
Due Dec 11 2021 at 11:59 pm | 2 pts
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Due Oct 24 2021 at 11:59 pm | 4 pts
Due Oct 31 2021 at 11:59 pm | 4 pts
Due Oct 31 2021 at 11:59 pm | 4 pts
Due Nov 07 2021 at 11:59 pm | 4 pts
Due Nov 07 2021 at 11:59 pm | 4 pts
Due Nov 14 2021 at 11:59 pm | 4 pts
Due Nov 14 2021 at 11:59 pm | 4 pts
Due Nov 21 2021 at 11:59 pm | 4 pts
Due Nov 21 2021 at 11:59 pm | 4 pts
Due Nov 28 2021 at 11:59 pm | 4 pts
Due Nov 28 2021 at 11:59 pm | 4 pts
Due Dec 05 2021 at 11:59 pm | 4 pts
Due Dec 05 2021 at 11:59 pm | 4 pts
Due Dec 11 2021 at 11:59 pm | 4 pts
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Zoom Video Conference 

Zoom is a video conference tool that you can use to interact with your professor and fellow students by sharing screens, chatting, broadcasting live video/audio, and taking part in other interactive online activities. We will be utilizing this tool as needed and by request.  

Zoom meetings can be accessed via the Zoom link in the course navigation menu. Once you click on the Zoom link, it will route you to join the meeting for the respective class session. You will also be able to view upcoming meetings, previous meetings that you have already joined, and meeting recordings. Before joining an actual class session:

If you encounter any technical difficulties, please contact the FIU Canvas Help Team. Please ensure you contact support immediately upon the issue occurring.

Grading

[Insert notes about grading here]

Course Requirements
Number of Items
Points for Each
Total Points Available
Weight
Quizzes
35020025%
Exams
220040025%
Discussion/Participation
110010025%
Assignments
310030025%
Total
10N/A1000100%

Grading Schema

Name From To
A
100%
95%
A-
< 95%
90%
B+
< 90%
87%
B
< 87%
83%
B-
< 83%
80%
C+
< 80%
77%
C
< 77%
70%
D
< 70%
60%
F
< 60%
0%

Course Calendar

Modules